Restaurant Assistant Manager - Grand Teton Lodge

Overview

Create Your Experience of a Lifetime! Come work and play in the mountains. Whether it's your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. Join the Grand Teton Lodge Company for a season or stay for a career at one or many of our 40+ resorts.

From day one, you'll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, free employee housing, an easy and affordable meal plan, free activities, 40% retail discounts, the chance to grow through Epic Service – our leading training and development program, and wellness benefits to fuel your success.

Employee Benefits

• Paid sick time
• Paid PTO after 500 hrs
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

To Learn More, please review the Benefits Eligibility Summary. Responsible for the food and beverage operation of the assigned restaurant. Also responsible for assisting in the financial success of the assigned restaurant. You are expected to adhere to the company’s mission, vision and value statements. Be knowledgeable of the company’s management systems, policies and initiatives for Hospitality, Environmental, and Health and Safety.

You have specific responsibilities within these areas and are expected to understand them.

• Starting Wage: $52,000.00
• Employment Type:
  
  Summer Seasonal 2026
• Shift Type:
  Full Time
• Minimum Age:
  At least 18 years of age
• Housing Availability:
  Yes

• Ensure all company policies, procedures, service standards and assigned duties are performed correctly and efficiently.
• Maintain a positive and professional rapport with all staff and guests.
• Responsible for managing and attaining revenue goals for daily F&B and event operations.
• Responsible for purchasing and controlling all beverage inventory of the locations.
• Responsible for purchasing and managing all supplies necessary.
• Adhere to NPS and Brand Standards; conduct regular audits to ensure compliance.
• Become knowledgeable of all Food and Beverage items available.
• Become knowledgeable of general information on GTLC operations and National Park.
• Conduct initial and ongoing training of all service staff ensuring that all company policies, procedures, service standards, P.O.S. operations and assigned duties are performed correctly and efficiently.
• Assist Manager in scheduling staff as business levels dictate; ensure labor costs stay within budget.
• Work with Managers on daily pre-shift meetings with the staff to review specials and important information for the F&B Department.
• Work closely with the Sales and Events team to review all tour groups, convention groups and private group reservations.
• Ensure prompt, accurate service and anticipate guests’ needs.
• Talk to all guests and handle their complaints.
• Be hands-on and assist directly with food and beverage service as necessary.
• Ensure cash drop and receipts audit pack according to training standards at the end of the shift.
• Work closely with the Culinary Team and communicate all menu concerns, service timing and special requests.
• Maintain payroll including tip and group service charge distribution and submitting it according to deadline.
• Attend departmental and manager meetings as assigned.
• Assist in implementation of opening and closing procedures.
• Organize staff sales incentives to encourage up-selling and maximize revenues.
• Maintain cleanliness of the restaurant and a safe, organized work area.
• Maintain all restaurant equipment in operational order; report concerns to Maintenance or IT.
• Assist in managing guest reviews by replying to Medallia reviews and implementing corrective measures.
• Maintain a professional, well-groomed appearance and pleasant demeanor.
• Promote a positive work environment.
• Handle employee issues as they arise (coaching, discipline, training, scheduling, payroll, etc.).
• Support Food and Beverage management.

• Previous Food and Beverage management experience
• Previous…