Housekeeping Office Assistant

Join the Grand Teton Lodge Company for a season or stay for a career at one/many of our 40+ resorts. From day one, you'll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, FREE Employee housing, an easy and affordable meal plan, free activities, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success.

• Paid SICK time
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development

The Housekeeping Office Assistant is responsible for ensuring the smooth operations of the Housekeeping Department. The Office Assistant must maintain the accuracy of the Property Management System (PMS) by ensuring housekeepers and inspectors are updating room statuses as required. The assistant must check‑in with inspectors regularly to ensure the department is on track to complete rooms by guest check‑in time. The Office Assistant takes calls from the Front Desk, Engineering and guests of the hotel and must adjust operations and/or dispatch staff accordingly.

The Office Assistant regularly interacts with guests of the hotel and must provide exemplary service in accordance with Vail Resorts/Grand Teton Lodge Company Brand Standards.

• Starting Wage: $18.25/hr
• Employment Type:
  
  Summer Seasonal 2026
• Shift Type:
  Full Time
• Minimum Age:
  At least 18 years of age
• Housing Availability:
  Yes

• Responsible for maintaining the accuracy of the Property Management System (PMS), Visual One, by ensuring housekeepers and inspectors are updating rooms statuses as required.
• Check in with housekeeping inspectors on a regular cadence to ensure department is on track to complete rooms by guest check‑in time.
• Assist housekeeping leadership with directing the daily work of all positions to ensure maximum efficiency of department.
• Take calls from Front Desk, Engineering, and guests of the hotel, updating PMS and/or dispatching personnel as required.
• Regularly interacts with guests of the hotel and is expected to provide exemplary service in accordance with Vail Resorts/Grand Teton Lodge Company Brand Standards.
• Track maintenance issues by entering work orders and following up with Engineering Department to ensure rooms are in service by guest check‑in time.
• Assist housekeeping leadership with administrative responsibilities such as, payroll, scheduling and product inventory.
• Maintain cleanliness and organization of housekeeping office and main supply closet.
• Manage the hotel’s lost and found system, Charger back, including entering found items and matching with lost reports, communicating return of items to guests, and shipping items to be returned.
• Support department in completing rooms by guest check‑in time which may require performing Houseperson, Housekeeping Inspector, or Housekeeper job duties.
• Other duties as assigned

• 1-3 years, preferably in a fast‑paced office setting
• Proficient in Microsoft Office Suite
• Good working knowledge of computer functions
• Strong written and verbal communication skills
• Well‑organized
• Strong ability to multi‑task
• Comfort in fast‑paced environments
• Bilingual in English and Spanish

• FREE Dormitory Housing (including linens and all utilities) or Full Hook‑Up RV Sites
• FREE Wi‑Fi
• FREE National Park Pass to Grand Teton National Park and Yellowstone National Park
• FREE Participation in guest activities:
  Horseback rides, kayak and boat rentals, lake cruises & scenic raft tours, 200 miles of hiking trails and THE greatest perkever – living in one of the most picturesque national parks!
• FREE Recreation Program and complimentary use of Rec Halls, Employee Gyms (Climbing Wall at JLL) and watersports equipment.
• 20% grocery and restaurant discounts
• $112/week Meal Plan covers 3 meals/day in the employee cafeteria (mandatory for dorm residents, optional for RVers, FREE for Salary roles)

We are committed to environmental stewardship and sustainability through zero waste, energy and water conservation, green dining and retail, volunteerism, and education. Grand Teton Lodge Company offers an amazing place to live and work, as well as FREE dormitory housing.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.