Activities Agent

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Come work and play in the mountains! Whether it's your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

Join the Grand Teton Lodge Company for a season, or stay for a career at one/many of our 40+ resorts. From day one, you'll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, employee housing, free activities, 40% retail discounts, the chance to grow through Epic Service – our leading training and development program, and wellness benefits to fuel your success.

Paid SICK time

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional development

Answer questions and assists guests with information regarding transportation and activities offered by the Grand Teton Lodge Company and other activities available throughout Grand Teton National Park. Handles reservations and sales of tickets for transportation and activities and performs record keeping tasks.

• Starting Wage: $17.75/hr
• Outlets:
  Colter Bay Activities Desk, Marina Activities Desk, and Jackson Lake Lodge Activities Desk
• Employment Type:
  
  Summer Seasonal 2026
• Shift Type:
  Full Time hours available
• Minimum Age: at least 18 years of age
• Housing Availability:
  Yes

• Provides information and arranges reservations for all activities and transportation for all GTLC locations
• Possesses knowledge of all activities offered and is able to answer questions concerning these activities
• Issues tickets and refunds for specific activities
  
  Accurately records all advance reservations and cancellations, as well as taking payment and issuing refunds where appropriate
• Operation of Visual One Activities Scheduler
• Responds or obtains answers to all guest inquiries about activities, services, food facilities, and all accommodations
• Knowledge of frequently asked questions;
  Grand Teton Lodge Company activities, National Park activities at JLL & CBV, hiking trails, children’s activities, activities in Jackson and Teton Village, motels in Jackson, good restaurants, white water trips, church services, Yellowstone weather, highways, menus, airport and bus schedules, and Grand Teton Lodge Company rates
• Assists guests in making reservations for regional and outlying activity operations
• Greet customers in a friendly manner; provide adequate information and employ positive sales techniques
• Other duties as assigned

• Ability to use booking system, Visual One, and Microsoft Office Applications
• Fluent in understanding and speaking English
• Friendly, courteous personality, ability to relate well to guests and employees, ability to perform under pressure.

• Experience with Visual One
• Knowledge of Grand Teton National Park

• General Office Equipment, Computer, Printer
• Required Availability
• Cash handling training

• You must be committed to superior guest service and quality standards. As a team member of your department you play a key role ensuring the team’s success and achievement of meeting and exceeding our guests’ expectations. Our goal is to receive a minimum of 60 on our NPS Hospitality Score. Must consistently provide legendary hospitality experiences to internal & external guests alike.
• The Grand Teton Lodge Company is entrusted with protecting the environment of Grand Teton National Park. As part of this mission you are responsible for carrying out our core environmental values: promote renewable energy, reduction of waste, protection of wildlife habitat, and environmental education. You should strive to preserve, protect and inspire your team members and our guests to join in this effort.
• You are responsible for working in a safe and healthy manner. You must be knowledgeable of the company’s work safe policies and procedures.
• You must be committed to working…