Office Support Specialist

Overview

The Wyoming Department of Corrections is looking for a Full-time Office Support Specialist to join the Field Services team in the Gillette Probation and Parole Office. This position performs various routine and detailed clerical and administrative functions to support the office operations and requires professional interaction with staff, offenders, victims, the public, the judicial system, law enforcement, local organizations, and service providers.

The Field Services Division is responsible for the community supervision and case management of probationers and parolees. We are a progressive department that offers job variety and challenges staff to help rehabilitate offenders into becoming law-abiding citizens.

• Culture of public service and a commitment to work/life balance
• Eligibility for Public Service Student Loan Forgiveness
• Health, Dental, and Vision Insurance
• Employee State Retirement Plan
• Paid vacation, sick leave, and holidays
• Meaningful work that makes a difference for Wyoming communities

The listed functions are illustrative and not exhaustive.

• Acts as a specialist in an assigned program area, performing the most complex technical duties, including legal secretary responsibilities.
• Performs, leads, or supervises various moderate to complex program and operational support duties.
• Performs specialized tasks, coordinates general office functions such as budget, legal work, administrative, property management, travel arrangements, procurement, personnel, information systems, or fiscal duties, and provides staff training.
• Conducts research and troubleshoots office systems or procedures for efficiency and accuracy; collects, organizes, and details writing the required documentation in answering queries.
• Coordinates and/or acts as a liaison between the agency or work unit and other agencies.
• Processes monthly electronic filing; corresponds with operators regarding production filing; sets up new operators for electronic filing.
• Maintains financial or other records; verifies statistical reports for accuracy and completeness; assists with publishing statistical reports.
• Assists in handling deposits and monetary transactions and/or performing audit functions.
• Accurately maintains agency files and records; inputs data into databases.
• Prepares reports; verifies computer systems, databases, and coded data for accuracy.
• Responds verbally and/or in writing to requests for information.
• Screens and correct documents for procedural compliance; evaluate the information for accuracy.
• Provides customer service to customers, clients, and staff and explains rules and procedures to co-workers, customers, and/or clients.
• Responsible for inventory assets.
• Performs administrative duties requiring considerable judgment, including fiscal or other specific program areas.
• Resolves some light computer issues/concerns.
• Ensures the procurement process is managed appropriately and according to established procedures.
• Involves some processing/interpreting of legal documents.

• Preferences: at least two years of work experience in an office environment; prior criminal justice exposure.
• Knowledge of applicable federal, state, and local laws, codes, regulations, and policies; financial record keeping and reporting; accounts payable and purchasing; supervision, training, and evaluation; customer service; computer applications (Google, Google Docs, and Excel).

Education & Experience Substitution: 2-4 years of progressive work experience (typically in Business Office Communications) with knowledge at the level of an Office Assistant II.

Education:

Associate's Degree (typically in Business).

Experience:

0-1 year of progressive work experience (typically in Business Office Communications) with knowledge at the level of an Office Assistant II.

Certificates, Licenses, Registrations:
None.

Physical

Working Conditions:

Typical office environment with possible sitting, walking, standing, bending, and light items handling.

• FLSA:
  Non-Exempt
• The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. Drug testing and background checks are required where applicable.
• WDOC is a Drug-Free Workplace and a Tobacco-Free Workplace.
• WDOC complies with PREA; applicants must pass background/reference checks and drug tests prior to appointment.
• Dress code restrictions apply; some positions may involve exposure to OC during training.
• Benefits include medical, dental, life insurance, paid leave, holidays, retirement options, and more.

Working for the State of Wyoming means a stable, rewarding career with a broad total compensation package. For details, view the Total Compensation Calculator: (Use the "Apply for this Job" box below)./