Shipping and Receiving Manager

💫 At JTS Direct, we’re redefining print with unwavering excellence. For 25+ years, we’ve made Impossible Print possible for clients nationwide.

📮 We cater to diverse industries, setting the gold standard in quality and service.

📣 Our ethos? Relentless customer service. From inquiry to delivery, we ensure perfection with quick turnarounds.

🤝 Beyond vendors, we’re partners in success, offering innovative solutions and unparalleled commitment.

💼 Our culture? Passion, optimism, humility. With JTS Direct, print possibilities are endless, satisfaction guaranteed.

At JTS Direct, we’re seeking a knowledgeable and highly organized Shipping and Receiving Manager to lead our shipping, receiving, and warehousing activities. This role involves managing personnel, systems, and resources across departments to elevate customer satisfaction and operational efficiency. You’ll leverage your print and mailing expertise to optimize workflows, maintain safety, and drive cost‑effective and seamless operations.

• Shipping and Receiving Expertise:
  Manage all aspects of shipping, receiving, and warehousing to meet scheduling, quality, and customer service standards.
• Print and Mailing Knowledge:
  Utilize print and mailing knowledge to manage workflow requirements and support production integration.
• Process and Policy Development:
  Develop and refine department systems, procedures, and policies to achieve ongoing improvement and customer satisfaction.
• Cross‑Training and Skill Development:
  Design cross‑training plans to ensure consistent skill sets across shifts.
• Personnel Management and Safety:
  Supervise and train Shipping and Receiving personnel, enforcing OSHA, safety, and environmental regulations.
• Performance Management:
  Document performance, disciplinary actions, policies, and procedures to maintain accountability.
• Team Communication:
  Conduct department meetings and facilitate effective communication across teams.
• Problem Resolution:
  Collaborate with Customer Service, Sales, and other teams to resolve issues like rework, product damages, and discrepancies.
• Standard Operating Procedures:
  Develop and document standard operating procedures for efficiency in department operations.
• Decision‑Making:
  Make informed decisions regarding spending, supplier selection, and other departmental matters.
• Scheduling and Time Management:
  Oversee shift schedules, approve vacation requests, and manage time for optimal department productivity.
• Interdepartmental
  
  Collaboration:
  
  Build and foster positive working relationships with all departments at all levels.
• Inventory Controls, processes and responsibilities involved in tracking, managing, and safeguarding a company’s stock to ensure accuracy, availability, and cost efficiency.

• In‑depth knowledge of safety, housekeeping, and PPE practices.
• Strong understanding of departmental policies, procedures, and 5S compliance.
• Experience in print manufacturing and mailing processes.
• Ability to interpret job tickets, open orders reports, purchase orders, and procedure manuals.
• Knowledge of terminology, job flow, and quality standards for the Press area.
• Strong mechanical aptitude and problem‑solving skills.

High school diploma required.

3‑5 years of experience in the printing and mailing industry preferred.

If you’re ready to lead and optimize our shipping and receiving operations at JTS Direct, we’d love to hear from you!

We celebrate diversity and welcome candidates from all backgrounds to apply. Discrimination has no place in our workplace, and we are committed to fostering an inclusive environment where everyone belongs.