Sr Technical Program Manager - Compliance

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry from the ground up. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands‑on impact.

At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always‑on, high‑tech, and hyper‑connected world.

IT General Controls (ITGC) Specialist to join the SOX IT team. This role will report to the Director of Tech Compliance and own multiple areas within IT compliance driving a consistent and high‑quality level of IT controls testing across all SOX applications. This role will own IT SOX compliance program, managing risks and vulnerabilities that impact the completeness and accuracy of our financial statements, engaging in depth with application owners on remediation and control adoption, and partnering with engineering leaders cross organizationally to enhance and scale the IT SOX program.

• Partner between Engineering & Corp IT for internal and external IT control audits, participate in IT walkthroughs, and assist management in responding to internal and external auditor requests relating to ITGCs, IT Application Controls (ITACs), and Key Reports, as necessary
• Prioritize, scope and drive IT control initiatives across engineering organizations, manage and communicate project milestones to ensure successful delivery
• Identify and manage compliance risks & gaps take precaution measures to mitigate the risk, unblock the program
• Develop and drive short / long term strategic initiatives to enhance and scale IT SOX program effectiveness

• Design, implementation and ongoing monitoring of IT general controls across Coupang Engineering and Corporate IT systems and its subsidiaries, which may include design of relevant processes or technical infrastructure to support controls
• Driving IT control deficiency remediation efforts, including conducting root cause analysis, impact analysis, identify mitigating controls, creating remediation plans and hands‑on coordination with IT process owners ensuring the success of remediation activities
• Perform quarterly IT deficiency evaluations in coordination with Finance.

• Documentation and management of ITGC narratives, Risk and Controls Matrix, and the inventory of SOX in‑scope IT systems, applications, supporting tools, and financial data flow mapping and keep them up to date on a regular basis.
• Ensure all ITGC Documentation, findings and audit requests are stored, collaborated on and accessible on the Company’s centralized SOX program management tool (Workiva)

• Develop an deep understanding of the company’s platform infrastructure and processes, including knowledge of risks to service‑oriented technology architecture, and how those systems interact with Corporate IT systems for the purposes of financial reporting
• Maintain an awareness of new and emerging IT risks, regulations and trends that impact technology controls and IT controls accordingly

• In partnership with Finance, Security, Engineering, and Corp IT teams, manage and remediate SOD conflicts identified in relevant financial reporting systems.
• Maintain an…