Field Service Technician- Midwest

About Clarke Energy

Clarke Energy provides distributed power plant solutions with market leading engineering, installation, and maintenance support. We specialize in gas engine power stations and combined heat and power technology, along with renewable natural gas solutions for gas grid injection. Clarke continues to expand our offerings to incorporate renewable energy generation and storage technologies as hybrids or microgrids and are proud to be an authorized distributor and service provider for INNIO Jenbacher gas engines.

As a Field Service Technician
, you will play a crucial role in supporting and maintaining our distributed power plant solutions. You will work closely with our team to ensure the optimal performance and reliability of our equipment, while also contributing to our ongoing growth and success.

Location:
Must be located in the Midwest, or greater Chicago Area.

Deliver an efficient and cost-effective service to customers, to ensure that:

• Maintain OEM certification status by keeping up to date with E-trainings, classroom trainings, and practical hands‑on field tasks.
• Maximum availability of INNIO gas engines and related balance of plant is achieved through fast response, trouble shooting, and fault rectification.
• Scheduled maintenance is carried out to the required standard to avoid unnecessary replacement of parts and engine downtime.
• After hours callouts are responded to in a timely manner.
• Oil samples are taken, labelled and dispatched to the laboratory in accordance with agreed standards and procedures.
• Parts are selected, ordered and used correctly, with any parts that prove unnecessary being returned to the warehouse to keep waste to a minimum.
• Van stock is maintained in good condition, accurately inventoried, and the Parts Department is notified upon usage.
• Ensure that liaison and communication with the Service Manager, customers, and subcontractors on site is maintained at all times.
• Service Reports and recommendations provided in a timely and professional manner.

• Building and maintaining positive relationships with customers, based on consistently professional dealings and attitude.
• Maintaining a high level of site housekeeping and presentation.
• Ensuring that company supplied equipment is well maintained and kept at a high standard of cleanliness.
• Maintaining tools in a good and safe working order and calibrated as required.
• Support the Service Manager by supervising and training apprentices and new employees as required.
• Follow and adhere to Health, Safety, and Environmental standards and regulations at all times.

Competitive Compensation: $35-$45/hour with opportunity for annual discretionary bonus.

• Must have unrestricted work authorization in the United States.

• High level of skill working in the field with a minimum of 5 years field service experience.
• Large gas engine knowledge and experience.
• Electrical and/or mechanical knowledge.
• Willing to travel extensively and work alone.
• Willing to work overtime and weekends when required and travel away from home up to 80% of the year Monday – Friday.
• Reasonable level of IT skills.

• Power generation knowledge and experience.
• Knowledge of reciprocating gas engines and engine overhauls.

This requires the job holder to demonstrate that they are:

• Consistently trustworthy and professional.
• Reliable and dependable.
• Responsive to customers’ needs.
• Supportive and able to work well with colleagues.
• Effective in managing their time and workload.
• Prepared to work under own initiative and do what is required to get job done.
• Committed to quality and improvement.
• Willing to take responsibility for work and actions.
• Keen to seek out and act on ideas for self‑improvement.