Business Manager

Role Overview

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced individual to join this team in the role of Business Manager, based in Guernsey. This role is to provide support to ensure efficiency and timeliness in decision‑making, successful implementation of agreed strategy, responsiveness to Group requests, achievement of business targets, and efficient communication across the Bank.

As an HSBC employee in the Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. Benefits include private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non‑contributory pension scheme with a generous employer contribution.

• Assist the Heads of Front Office Supervisory and COO Team with all oversight and governance related matters to ensure teams understand and comply with policy and procedural requirements to control and mitigate the risks.
• Provide administrative and management support to the Front Office enabling them to execute the global GPB strategy/plan effectively and efficiently in a risk/regulatory‑compliant manner.
• Take primary responsibility for non‑client related areas, with the appropriate authority to take and implement decisions and request involvement from colleagues/RM’s as needed.
• Continuously reassess risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
• Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

• Excellent networking skills.
• Highly structured, organised and pro‑active personality with ability to work under pressure in a matrix environment.
• Independent, pro‑active and flexible way of working.
• Discretion with access to sensitive information.
• Strong business knowledge and orientation.
• Experience in strategic planning & project management.

This role is based in Guernsey.

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Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces – no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk.

• Mid‑Senior level

• Full‑time

• Sales and Business Development