Office Support Specialist

General Description

The Wyoming Department of Corrections (WDOC) is now seeking a candidate for a full‑time, 40‑hour per week, Office Support Specialist in our Laramie Field Service. This position performs various routine and detailed clerical and administrative functions to further the overall office operations of the Probation and Parole Offices.

The Field Services Division of the Department of Corrections conducts pre‑sentence investigations and supervision of adult probationers and parolees in a community setting. This position also necessitates consistent, professional interaction with staff, offenders, victims, the public, the judicial system, law enforcement, local organizations, and public/private service providers.

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA and holidays
• Retirement – Pension and 457B plans that help you build a secure future
• Flexible schedules and work‑life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE

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Anna Krier, hrhelp-cofs or

• Acts as a specialist in assigned program area, performing the most complex technical duties, which may include legal secretary responsibilities.
• Performs, leads, or supervises a wide variety of moderate to complex program and operational support duties.
• Serves as subject matter expert.
• Applies knowledge of programmatic and administrative requirements.
• Resolves problems and makes recommendations for improvements.
• Performs specialized tasks and coordinates general office functions such as budget, legal work, administrative, property management, travel arrangements, procurement, personnel, information systems, or fiscal duties, and provides training to staff.
• Conducts research, troubleshoots office systems or procedures for efficiency and accuracy; collects, organizes and details in writing the required documentation in answering queries.
• Coordinates and/or acts as a liaison between the agency or work unit and other agencies.
• Processes monthly electronic filing; corresponds with operators regarding production filing; sets up new operators for electronic filing.
• Maintains financial or other records; verifies statistical reports for accuracy and completeness; assists with publishing statistical reports.
• Assists in budget development, analysis, interpretation, and recommendation, including handling deposits and monetary transactions, and/or performing audit functions.
• Accurately maintains agency files and records; inputs data into databases.
• Prepares reports; verifies computer systems, databases, and coded data for accuracy.
• Responds verbally and/or in writing to requests for information.
• Screens and corrects documents for procedural compliance; evaluates information for accuracy.
• Provides customer service to customers, clients, and staff, and acts as a resource and explains rules and procedures to co‑workers, customers, and/or clients.
• Responsible for inventory assets.
• Performs administrative duties requiring considerable judgment, which may involve fiscal, human resources, or other specific program areas.
• Resolves some light computer issues/concerns.
• Greets, screens visitors, and interviews customers/clients to evaluate and determine needs.
• Refers customers to appropriate supportive service agencies.
• Tracks information.
• Maintains and reviews case files to determine actions to be taken.
• Evaluates information for accuracy.
• Assures procurement process is managed appropriately and according to established procedures.
• Involves some processing/interpreting of legal documents.

Preference may be given to those with at least two years of work experience in an office environment.

Preference may be given to those with prior criminal justice exposure.

• Knowledge of applicable federal, state, and local laws, codes, regulations, and policies, and technical processes and procedures related to the department.
• Knowledge of the principles and procedures of financial record keeping and reporting, basic accounts payable and purchasing.
• Knowledge of…