Senior Office Support Specialist

General Description

The Wyoming Department of Corrections Women’s Center in Lusk is seeking a Senior Office Support Specialist to play a key role in supporting facility leadership. This position works closely with the Warden, providing advanced administrative and clerical support that helps keep daily operations running smoothly. The role is responsible for managing complex administrative functions, supporting assigned programs or projects, and may provide leadership and guidance to administrative staff—making it an ideal opportunity for a highly organized professional who enjoys responsibility, collaboration, and making a meaningful impact in a correctional setting.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities

For detailed information about benefits and compensation, contact the Human Resources office or refer to the official State of Wyoming resources.

Human Resource Contact: Deborah.

Hale or

• Acts as liaison between director, division administrators, and program managers to coordinate calendars for meetings and conference calls.
• Provide instruction on office policies, procedures, and rules, and may proctor examinations.
• Attends, takes minutes, and prepares necessary records for meetings.
• Reports time for executives weekly and vehicle mileage as necessary.
• Makes all necessary travel arrangements for executive staff.
• Receives, analyzes, and responds to requests for information.
• Compiles and analyzes a variety of data and information and prepares related reports.
• Explains program requirements and interprets policies.
• Administers the database for information.
• Prepares routine response/notification letters.
• Prepares routine compliance schedule.
• Determines the scope of work through data and service analysis.
• Assures the procurement process is managed appropriately and according to procedures established by the Department of Administration and Information.
• Involved in the drafting of regulations for an agency or program/project.
• Directs the workflow of the office.
• Screens visitors to determine whether they should be given access to specific individuals.
• Work may involve taking on various administrative responsibilities to allow management to focus on critical issues.
• Coordinates a variety of advanced, diversified, and/or confidential administrative support functions.
• Represents management in matters with immediate staff, agency staff, other agencies, and the public.
• Conducts research related to the specific project or program.

• Knowledge of applicable computer applications such as Excel and Google
• Knowledge in the preparation of complicated documents
• Knowledge and understanding of the agency and each respective division/program

Education: Bachelor s Degree (typically in Business)

Experience: 0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist II

OR

Education & Experience Substitution: 3-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist II

Certificates, Licenses, Registrations: None

• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
• Special physical demands are not required to perform the work.

• FLSA:
  Non-Exempt
• This position must pass a background/reference check.
• The Wyoming Department of Corrections is a Drug-Free Workplace. Per WDOC policy, all staff is subject to drug testing while employed by WDOC. Successful applicants for employment must pass a drug screen upon appointment.
• WDOC is a Tobacco-Free workplace and prohibits the taking, carrying, possessing, or introducing of smoking materials, smokeless tobacco, or tobacco substitutes on or into WDOC facilities and grounds.
• WDOC has a strict dress code policy to include standards for facial hair, body art, and piercings/gauges. All applicants must meet the standards of this dress code to be considered for employment.
• The Wyoming Department of Corrections is in compliance with the Federal Prison Rape Elimination Act (PREA) of 2003. It is the policy and practice of WDOC to protect inmates/offenders from personal abuse, corporal punishment, personal injury, disease, property damage, harassment, and the elimination of prison rape.
• WDOC offers a competitive benefits package, including medical, dental, life insurance, paid vacations and sick leave, paid holidays, tuition reimbursement program, Wyoming State Retirement, 457 deferred compensation program, and longevity pay…