IT Asset Management Support​/Configuration Center Support Worker

Position: IT Asset Management Support/ Configuration Center Support Worker
Our Client, a Financial company, is looking for an IT Asset Management Support/ Configuration Center Support Worker for their Plano, TX/Hybrid location.

Responsibilities:

• Daily focus on delivery deadlines

• Attention to detail

• Asset Management responsibilities to include:

• Ability to lift 30+ lbs

• Ability to self-start

• Work independently and with a team

• Unboxing/reboxing of hardware to image

• Prepare laptop/desktops for imaging

• Inventory control/audits

• Professional written / oral communication skills

Requirements:

• High School Diploma, GED, or equivalent certification

• At least 1 year of experience in tech support and administration

• At least 1 year of remote tech administration and end user support

• At least 1 year of experience with Windows 10 or later operating systems

• At least 1 year of experience with ticketing systems and reporting tools (Service Now)

• Associate's Degree in Information Systems, Computer Science, or military experience

• 1+ years of SCCM experience

• 1+ years of Windows

OS experience

• 1+ years of experience with Active Directory services

• 1+ years of experience with virtualization technologies

• 1+ years of macOS experience

• Windows certification(s)

• Apple certification(s)

Why Should You Apply?

• Health Benefits

• Referral Program

• Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.