Maintenance Technician

The Maintenance Technician is responsible for carrying out planned and reactive maintenance tasks across building services and fabric, ensuring all facilities are maintained to a high standard in accordance with CBRE policies, client requirements, and statutory compliance. The role supports the delivery of a safe, efficient, and reliable working environment for building occupants., Maintenance & Operations

• Undertake planned preventative maintenance (PPM) and reactive maintenance tasks in line with the maintenance schedule.
• Carry out first-line fault diagnosis and repairs to building systems including:
  • Plumbing
  • Building fabric (doors, locks, flooring, ceilings, walls)
• Ensure all works are completed safely, efficiently, and to agreed service level agreements (SLAs).
• Escalate complex issues or specialist works to supervisors or subcontractors as required.

• Ensure all tasks are completed in compliance with:
• Health & Safety legislation
• CBRE policies and procedures
• Client site rules
• Follow Permit to Work, Risk Assessments, and Method Statements (RAMS).
• Support statutory compliance checks (e.g. fire safety, emergency lighting, water hygiene where applicable).

• Provide a professional and customer-focused service at all times.
• Communicate clearly with the client and end users regarding maintenance activities, disruptions, and resolutions.
• Maintain good working relationships with colleagues, subcontractors, and client representatives.

• Accurately complete work orders, reports, and records via the CBRE CAFM or maintenance management system.
• Record parts used, time spent, and actions taken for audit and compliance purposes.
  
  Identify and report potential risks, improvement opportunities, or asset failures.

• Experience working in a facilities management, maintenance, or building services environment.
• Basic multi-skilled maintenance knowledge (plumbing & fabric).
• Good understanding of health & safety in the workplace.
• Ability to work independently and manage workload effectively.
• Strong communication and customer service skills.
• IT literate (CAFM systems, mobile devices).

• Recognised technical qualification (e.g. NVQ Level 2/3, City & Guilds, or equivalent).
• Experience working in a corporate, commercial, or industrial setting.
• Knowledge of statutory compliance within FM.

• Safety conscious and risk-aware.
• Reliable, proactive, and organised.
• Problem-solving mindset.
• Flexible and adaptable to changing priorities.
• Committed to delivering high standards of service.

• Physical role requiring manual handling.
• Use of tools, equipment, and PPE as required.