Account Manager

Join One Advanced

Join Our Dynamic Team at One Advanced:
Shaping the Future of Training Providers

We're seeking an exceptional Account Manager to join our talented team at One Advanced, a leading software supplier to the UK's education sector. As a key member of our sales team, you will play a pivotal role in cultivating and maintaining strategic partnerships with our existing customer base, driving growth, and supporting their strategic objectives through the effective use of our leading software solutions.

This role directly contributes to One Advanced's mission of "powering the world of work".

As Account Manager, you will be responsible for leading the development and execution of strategic account plans for our key customers in the independent training provider sector. You will work closely with our customers to understand their strategic objectives, identify opportunities to create value through our software solutions, and deliver tailored support to ensure their success.

Key Responsibilities

• Develop and maintain strong, strategic relationships with c-suite and key decision-makers within our independent training provider customer base, understanding their business needs and identifying opportunities to drive growth and adoption of our software solutions.
• Cultivate and maintain a deep understanding of our customers' strategic objectives, including their plans for apprenticeship management, spend, and governance systems, as well as their other key initiatives.
• Collaborate with internal stakeholders, including our product development, professional services, and support teams, to ensure that our customers receive seamless, end-to-end support and that our solutions meet their evolving needs.
• Develop and execute strategic account plans, setting clear objectives, targets, and metrics for success, and driving growth through targeted sales initiatives and account management activities.
• Provide expert advice and guidance to customers on the effective use of our software solutions, leveraging your knowledge of the training provider sector and our products to drive adoption and maximise ROI.
• Work closely with our sales team to identify and pursue new sales opportunities within existing accounts.
• Act as a sector ambassador, representing One Advanced at industry events and strengthening our reputation in the sector.
• Use data-driven insights to identify opportunities for innovation and improved customer outcomes.
• Proactively manage risks to customer satisfaction and revenue, ensuring long-term partnerships.

• A proven track record of success in account management or sales within the independent training provider sector, ideally with a focus on apprenticeship management solutions.
• A deep understanding of the UK ITP sector, including its key challenges, trends, and initiatives.
• Strong relationships with key decision-makers in training providers, or the ability to build them quickly.
• Excellent communication and interpersonal skills, with the ability to engage effectively with customers, colleagues, and other stakeholders at all levels.
• Experience influencing at board or executive level, with the ability to shape strategic direction.
• Strong analytical skills, with the ability to interpret data and translate insights into action.
• Demonstrated ability to balance customer advocacy with commercial outcomes.
• A self-starter with a strong work ethic, able to work independently and as part of a high-performing team.
• A customer-centric approach, with a passion for delivering exceptional customer experiences and driving long-term success.

Wellbeing that means something

• 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
• Exceptional family leave
  , 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
• Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
• 24/7 Employee Assistance Programme for confidential support
• Private medical insurance for everyone
  , no medical-history exclusions

Financial benefits that have your back

• Performance-based rewards tailored to your role
  , from company-wide bonuses to OTE and commission structures
• Income protection: up to 75% salary for 5 years if you ever need it

Grow your career with us

• Skills Hub learning platform with leadership pathways, future-manager training, and a huge online library
• Access to external training and apprenticeships

Making a Difference

• Match It!Fundraise for a cause close to your heart and One Advanced will match part of the funding
• Pennies from Heaven
  donate the pennies from your pay check to help make a difference without lifting a finger

Plus plenty other flexible benefits to suit your lifestyle on our Reward Hub, including:

• ULEV car scheme with 1,000+ models
• Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover

At One Advanced, we are at the forefront of delivering sector-focused…