SAP​/IT Support Analyst

SAP / IT Support Analyst

£35,000 - £45,000 per annum (depending on skills and abilities)
Permanent opportunity in Wrexham

• 4-day working week (Monday-Thursday)
• Broad exposure to SAP, IT systems, and business operations
• A role where your work directly impacts system performance and user experience
• Opportunity to develop both technical and functional SAP skills
• Stable environment with long-term career potential

We are supporting our client to recruit a SAP / IT Support Analyst who will join a well-established manufacturing organisation where SAP plays a critical role in day‑to‑day operations. This is a hands‑on, varied role combining SAP functional and technical support with wider IT systems responsibility—ideal for someone who wants ownership, visibility, and the opportunity to influence how systems evolve.

• Providing 1st & 2nd line SAP support across core ECC modules (SD, MM, PP, CO, FI)
• Troubleshooting issues, resolving incidents, and delivering system improvements
• Supporting ABAP developments, enhancements, and system modifications
• Working with reporting & analytics, including data transformations and extractors
• Delivering SAP changes and continuous system improvements
• Creating SAP training materials and supporting users across the business
• Supporting wider IT infrastructure including antivirus, VPN, hardware, and networks
• Managing IT suppliers and contracts (phones, mobiles, equipment, software)
• Assisting with annual stock takes and IT-related administration

The successful SAP / IT Support Analyst will have the following skills and abilities:

• At least 2 years' experience supporting SAP ERP systems
• Knowledge of ABAP and how it integrates with SAP BW processes
• Experience working across multiple SAP modules (SD/MM/PP/CO/FI)
• Strong organisational skills and the ability to manage competing priorities
• Confident communicator who can support both technical and non-technical users
• SAP Certification (desirable)
• GDPR / DPO Certification (desirable)

Our client is a major / world‑leading manufacturer with a UK flagship site on the Wrexham Industrial Estate.

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