Clinical Adminsitration Lead

Full Time – Permanent

Clinical Administration Lead

37.5 Hours per week

Salary: £30,000 (FTE) depending on experience

Nightingale House Hospice is an ambitious organisation providing specialist palliative care services, completely free-of-charge, to patients and their families across a wide area spanning from Wrexham, Flintshire, and East Denbighshire to Barmouth and the border towns including Oswestry and Whitchurch. It costs £5.6m per year to run the Hospice, with only 20% of our funding provided by the government. We are reliant on the support of the community we serve to donate and fundraise to maintain our vital services.

Over 400 volunteers give their time to the Hospice helping us run efficiently and effectively as part of the local community. This year Nightingale House Hospice is celebrating 30 years of providing compassionate care and strive to see this continue for future generations.

We are looking for an experienced Clinical Administration Lead to join our team on a permanent basis. The role will support the Clinical Team to uphold excellent standards and processes across the organisation.

The role will be based at the Hospice, and the ideal candidate will have Clinical Administration experience with strong leadership, organisation and communication skills.

• Provide effective leadership, support and development for the Clinical Administrative Team.
• Provide administrative support to the Director of Clinical and Patient Services and Medical Director to a high standard, with a high level of confidentiality and efficiency.
• To have excellent organisational skills to ensure workload is prioritised and tasks met in a timely manner.
• Ensure the clinical administration team provide general secretarial support, across all clinical departments including Rehabilitation, Family Support, Patient Flow, Medical, Inpatient and Outpatient departments.

• Risk Management & Security
  :
  Reviewing risks to data assets, implementing controls, and reporting incidents to the SIRO (Senior Information Risk Owner).
• Asset Governance
  :
  Maintaining an Information Asset Register (IAR) to know what information is held, where it resides, and who uses it.
• Compliance
  :
  Ensuring data is used legally, ethically, and in accordance with GDPR and the Data Protection Act 2018.
• Data Quality & Usage
  :
  Ensuring data is accurate, relevant, and securely destroyed when no longer needed.
• Access Control
  :
  Authorising and monitoring who has access to the information.

• A positive and friendly working environment.
• The opportunity to make a real difference.
• Excellent training and development opportunities for those that want them.
• Generous holiday allowance that increases with length of service.
• Staff lunch Menu (Hospice based positions only).
• Employee Assistance Programme.
• Retail Discount Scheme.
• Staff Discount in Caffi Cwtch

Up for the challenge? Here is your chance for a new and exciting career!

Nightingale House Hospice is committed to providing equal opportunities in employment. Registered Charity No: 1035600