Key Account Manager Tritech Group

Department: Sales

Position: Key Account Manager

Hours of Work: Office Hours (standard)

Reporting to: Commercial Director

Key Relationships: Category A Customers, CSC, Planning, NPI, Quality & Engineering

Salary: dependent on experience + Car Allowance and Bonus, Fuel Card etc – All is Negotiable for the right experience
Pension: 5% min personal contribution, Company contribution of 3%
Annual Leave: 25 days plus 8 BH Pro-rata
Life Insurance: 2 x annual salary Death in Service

The Key Account Manager (KAM) is a professional responsible for managing and nurturing relationships with the company’s most important clients, specifically Category A Tier 1 and Tier 2 Aerospace accounts. These clients are crucial to the company’s business because they contribute a significant portion of revenue and have strategic importance. Importantly, significant growth is available from this customer segment, of which the KAM will be accountable for developing and delivering strategic, account specific growth plans.

• Client Relationship Management:
  Build and maintain strong, long-term relationships with key accounts. Serve as the primary point of contact between the company and senior/decision makers of the customer. Understand client needs and develop strategies to meet those needs effectively.
• Sales and Business Development:
  Identify opportunities to grow business with existing clients. Collaborate with the CSC to close deals and achieve sales targets. Develop customised solutions and negotiate contracts to meet client requirements.
• Strategic Planning:
  Develop and implement account strategies and plans to achieve client satisfaction and growth. Monitor market trends and competitor activities to identify new opportunities. Align account strategies with overall company objectives and goals.
• Project Management:
  Coordinate with internal teams to ensure timely and successful delivery of solutions. Manage projects and ensure that they are completed within budget and on schedule. Resolve any issues or conflicts that arise during project execution.
• Performance Analysis:
  Track and analyse account performance metrics. Prepare and present regular reports on account status, sales performance, and forecasts. Use data to drive decision‑making and improve client satisfaction.

• Excellent verbal and written communication skills.
• Ability to present complex information in a clear and concise manner.

• Strong negotiation and conflict resolution skills.
• Ability to close deals and maintain profitable relationships.

• Ability to analyse data and market trends to inform strategies.
• Proficiency in using Excel software and other analytical tools.

• Strong organisational and time management skills.
• Ability to manage multiple projects and priorities simultaneously.

• Deep understanding of customer needs and the ability to build rapport.
• Commitment to providing excellent customer service.

• Proven experience as a Key Account Manager, Sales Manager, or similar role.
• Experience in managing key accounts and delivering client‑focused solutions in the Aerospace market.

• Knowledge of Tier 1 and Tier 2 Aerospace operators desirable.
• Ideally from a manufacturing/engineering bias background.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Sales background in the Aerospace market.

Defence sector experience

Please send letter and current CV to: g