Group Continuous Improvement Manager Tritech Group

Department

Continuous Improvement

08:00 – 16:30 Monday to Thursday, 08:00 – 13:30 Friday

Chief Operating Officer

Salary:
Range £60,000 – £65,000 + Bonus and £3000 Car Allowance
Pension: 5% min personal contribution, Company contribution of 5%
Annual Leave: 25 days plus 8 BH
Life Insurance: 2 x annual salary Death in Service

Tritech Group Employees, Tritech Clients

Based at our Wrexham Head Office and reporting into the Chief Operating Officer this role is a key position, responsible for the delivery of process innovation and continuous improvement initiatives across multi-jurisdictions. It will play an important role in helping to foster a culture of sustainable change through the creation and embedding of LEAN methodology, and the supporting framework, to deliver business transformation.

The employee will willingly undertake, upon request, any other task they are able to perform. Elements of the role may vary as new technology, procedures and equipment are introduced.

• To identify and deliver service improvement activity across the business through employing process improvement methodologies and the application of innovative thinking.
• To work with key business stakeholders, to build a continuous improvement environment to support an ongoing programme of change.
• To lead and facilitate LEAN/process improvement-based workshops to drive ideas and solutions.
• To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working.
• To identify trends and process variations as part of establishing a continuous improvement monitoring system.
• To assist in the development and implementation of a ‘best-in-class’ continuous improvement strategy.
• To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls.
• To elicit requirements and drive process change using staff interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis.
• To work with other team members and business services departments to devise new support material based on the revised processes, to include training, reporting and systems enhancements.
• To actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance.
• To ensure the business impact and project objectives/dependencies are identified, reported on, and always managed.
• To set up a program, deliver coaching and run projects throughout the Group.
• To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects.

• Self-motivated, reliable and adaptable
• Ability to positively engage with people at all levels
• Confident and enthusiastic with a positive, can-do attitude

• Minimum accredited Lean Six Sigma Green Belt, preferably Black Belt.

• Minimum 5-7 years proven continuous improvement analytical experience from a similar role, including project management and business analysis.
• Excellent understanding of continuous improvement concepts including Six Sigma, Lean, value stream mapping.
• Ability to set-up, facilitate and lead service improvement ’Work Out’ sessions with a range of business stakeholders (incl. Experience of process/value stream mapping).
• Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint.
• A ‘completer-finisher’ taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success.
• Experience of designing or implementing a framework of continuous improvement in a multi- disciplined organisation.
• Experience of hands‑on implementation of continuous improvement programs and Lean solutions.
• Experience of designing remediation plans to address productivity and efficiency issues, and track record of following through…