Client Servicing Administrator; Part Time

Position: Client Servicing Administrator (Part Time Hours)
£24,000p/a Pro-Rata to 3 days
This is a great opportunity to join a lovely and rewarding organisation, and prior experience in the industry is not essential as full training will be provided. What’s most important is the desire to learn, and build a worthwhile career.

Hours:

3 days per week - 9am until 5pm (Wednesday, Thursday, Friday) – additional days may be required at peak periods and/or business needs but will be agreed mutually in advance.
Salary; £24,000 full-time equivalent based on full time hours of only 35 hour week.
Contract type:
Permanent
Benefits;
1.30 days holiday (inclusive of bank holidays, increasing with length of service, Christmas company Shutdown is also in addition)
2.NHS Top up Medical Cash Plan (increasing with length of service)
3.Gym membership
4.Free onsite parking
5.Bike to work scheme
6.Exam support and funding
7.Inhouse development path for those that want to develop throughout the various roles
8.Team socials
Role purpose:
An exciting new opportunity has arisen, and the role will be in the Client Servicing team providing admin support to the business's Financial Advisers and wider business.
Key

Duties and Responsibilities:

· Prep of meeting packs (new and review)

· Completing client change requests in contributions/bank details/address’s

· Diary Management

· Appointment booking via telephone and email

· Review and overdue meeting management

· Adding leads and prospects to the system

· Withdrawals – taking client instruction and completing security checks

· Online access registering

· Pre population of client information in various key documents
· & anti-money laundering checks

· Logging documentation on an internal server

· Client meeting reminders

· Preparation of welcome packs/sending

· Certifying docs

· Policy services request for information

· Calling third-party providers for information

· Scanning and processing incoming post

· Answering of incoming office calls

· Supporting with any broader general office support

· Supporting with client generic queries

Person Specification:

· Genuine interest in Financial Services

· Confident phone manner and dealing with clients

· Keen to develop and learn

· High level of attention to detail

· Highly organised and works with a proactive attitude

· Excellent written and verbal communication skills

· Excellent IT Skills

· Approaches work positively with a can-do attitude and take responsibility for own tasks

· Manages time effectively and can work within set timescales

· Works well as an individual and as part of a large team
This is a great opportunity to join a lovely and rewarding organisation, and prior experience in the industry is not essential as full training will be provided. What’s most important is the desire to learn, and build a worthwhile career