Acute Paediatrics - Medical Secretary

Job Overview

An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) to provide a safe and efficient patient pathway and to give information and appropriate support to families and carers.

We are looking for an enthusiastic, motivated and experienced secretary for the Acute Paediatrics Department. This is a part‑time, permanent post covering a range of administrative tasks to maintain a prompt and accurate secretarial service.

• You must have the ability to produce efficient and accurate typing and therefore have previous secretarial experience.
• You will have excellent keyboard and audio‑typing skills and be proficient in Microsoft packages, including Word, Excel and Outlook.
• The ability to prioritise your work and be highly organised is paramount, as is excellent interpersonal communication skill, including a friendly telephone manner, while maintaining a professional, sensitive manner and confidentiality at all times.
• If you think you have the above skills and abilities to offer, we look forward to hearing from you.
• The ability to speak Welsh is desirable;
  Welsh and/or English speakers are equally welcome to apply.

BCUHB North Wales provides a full range of primary, community, mental health, acute and elective hospital services for a population of about 700,000 across North Wales. Join our team and get the support you need, in line with our Organisational Values and the ‘Proud to Lead’ competence framework.

We are committed to promoting equality and diversity and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly; successful applicants will receive all recruitment‑related correspondence via the registered email address.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

You will find a full job description and person specification attached in the supporting documents or you may click ‘Apply now’ to view in Trac.

• Essential: RSA level 2 or equivalent demonstrable experience
• NVQ Business Administration L3 or equivalent experience
• IT related qualification CLAIT plus /ECDL or equivalent

• Desirable: AMSPAR – City & Guilds L3
• NVQ Customer Service L3

• Essential:
  Knowledge of a range of administrative processes
• Experience of working in a busy office environment
• Proficient communication professionally and effectively with all levels of staff both verbally and in writing
• Proficient in the use of Microsoft Office applications
• Experienced in planning, organising and prioritising own workload
• Flexible and adaptable to changing service demands
• Excellent organisational skills

• Desirable:
  Experience of working in the NHS
• Minute‑taking skills

• Essential:
  Ability to deal with sensitive information

• Desirable:
  Medical terminology

• Essential:
  Team player
• Approachable / Friendly confident manner
• Reliable
• Empathetic