Senior Receptionist

The East Primary Care Team is looking for experienced, organised and enthusiastic Senior Receptionist to work in Beechley Medical Centre, Wrexham.

Previous experience of working within a GP Practice would be beneficial and knowledge of the EMIS clinical system is desirable, however training can be given. The demands of a GP practice can change on a daily basis and therefore this role will be challenging.

There is an expectation that the successful candidate will learn Welsh following appointment to the post.

To oversee and supervise the reception areas and reception staff, maintaining an efficient, synchronised, and effective reception service.

Working in partnership with the GPs and Practice Nurses, acting as a focal point of communication between patients, GPs and other reception and medical staff.

Proficient IT skills (including experience of Microsoft office) is also required as the post holder will also be undertaking a variety of administrative duties to assist in the smooth day to day running of the practice, including some data inputting.

The ideal candidate will have experience of working in a healthcare setting or a customer service environment but full training can be given to the right candidate.

Welsh Language Skills need to be learned on appointment. Welsh and / or English speakers are welcome to apply

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales .

Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Please ensure you hold the required qualifications for the role.

• NVQ Level 3 in Supervisory Management or equivalent
• Maths/ English GCSE or Equivalent
• ECDL
• Audio typing RSA III or equivalent
• Welsh speaker

• Experience of working in a GP practice
• Experience of general office procedures
• Organisational skills
• Effective Communications skills, written & verbal
• Ability to prioritise and meet deadlines
• problem solving abilities
• Experience of working within the NHS
• Experience of working within busy office environment
• Supervisory skills
• Ability to manage change

• Microsoft Office or Equivalent
• Knowledge of medical terminology

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,313 to £26,999 a yearper annum pro rata