Store Manager, Retail & Store Manager

At Karl Lagerfeld Paris, our Store Managers are key drivers of our business success. They know that our customers are first priority. They take pride in delivering superior customer service and developing a strong sales-through-service environment. They envision themselves as business owners and realize that a store must be operationally sound in order to be profitable.

Our Store Managers know that the way the store looks is essential to drawing customers into our stores. They ensure that their store is clean, well-organized, and meets our visual merchandising standards.

Our Store Managers are individuals who love to exceed their sales goals while developing their team. They recognize that selecting the right people, training and challenging their staff will directly contribute to the store's success.

We have an immediate opening for a Store Sales Manager at our Wrentham Village Premium Outlets (Wrentham, MA) location.

JOB QUALIFICATIONS:

• Two + years of successful retail supervisory experience required; fashion retail preferred.
• Post-Secondary education encouraged, retail management degree a plus.
• Exceptional leadership skills and sales leader abilities.
• Excellent interpersonal communication skills, promoting effective sales, and customer relations.
• Solid ability to recruit and hire motivated store sales talent.
• Proven success with training & developing associates to succeed in a sales/service driven culture.
• Demonstrated organizational and time management skills.
• Ability to work in a fast-paced environment.
• Talent for creating a fun and exciting environment in which to work and shop.

RESPONSIBILITIES:

• Provide exemplary customer service and ensure that the staff follows suit.
• Maximize profitability through excellent customer service.
• Ensure a positive customer experience by keeping all customer areas clean and presenting merchandise according to company visual merchandising standards.
• Achieve a high level of customer service to reflect consistent, superior service and few customer complaints.
• Meet personal sales goals and motivate team to achieve superb store sales performance.
• Develop effective and positive store team environment.
• Hire and train highly motivated staff to meet store needs. Keep employee turnover at minimal levels

COVID-19 Precautions:

• Personal protective equipment provided or required.
• Social distancing guidelines in place.
• Sanitizing, disinfecting, or cleaning procedures in place.

OTHER INFORMATION:
Being successful at AM Retail Group means putting the best ideas to work, taking action and following through. You will be challenged by smart, committed co-workers and pushed to be your best. This is a place where your individual talents and creativity make a difference.

We are a dynamic company that provides competitive salary and excellent benefits including medical, dental, 401k, life, disability and more!

Equal Opportunity Employer

AM Retail Groups family of retail stores includes:
Wilsons Leather, G.H. Bass & Co, DKNY, Calvin Klein Performance Shops, and Karl Lagerfeld Paris