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Customer Success Mgr./ CSM Customer Service Rep

Front-of-House Customer Experience Lead

Job in Wrentham, Norfolk County, Massachusetts, 02093, USA
Listing for: Saks Fifth Avenue
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading luxury retailer in Wrentham, Massachusetts is seeking a Customer Experience Lead to enhance service standards and drive sales. This role involves coaching the cashiering team, managing customer interactions, and fostering a customer-centric culture. Ideal candidates should have supervisory experience and a passion for providing exceptional service. Flexibility to work during peak hours is necessary, along with strong leadership and communication skills.

Competitive salary and benefits offered.
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