Business Specialist II; Worthington

Business Specialist II (Worthington) – First Financial Bank

Develop and maintain profitable small‑business banking relationships within the Consumer Bank, acting as a trusted advisor to business owners. Identify client needs, recommend deposit, treasury, and loan products, negotiate terms, coordinate loan approvals and closings, and promote cross‑sell opportunities across the bank.

• Build, deepen, and grow client relationships with a portfolio of small‑business owners, focusing on credit and deposit exposure.
• Identify client needs and recommend appropriate deposit, treasury, loan products, and service solutions.
• Negotiate deposit and loan terms, coordinate approvals, closings, and account openings.
• Refer clients to internal partners and promote cross‑sell initiatives across the bank.
• Provide training, coaching, and guidance to assigned districts and banking centers to support small‑business growth.
• Partner with Retail Banking leadership and the Business Program Manager to execute consumer bank strategies.
• Develop and implement strategies to engage districts, markets, and external partners to attract, retain, and grow core small‑business relationships.
• Attend and lead market, district, and regional meetings, contributing to regional goals and prioritizing actions.
• Manage and grow client relationships with senior business owners and employees, leveraging the First Client Conversation Model.
• Stay current on regulatory compliance (BSA, CFPB, etc.) and ensure all loan and deposit activities meet guidelines.
• Support SBA loan processes, partnering with the SBA team and processors to manage claims and servicing.
• Collaborate with internal and external partners to create community outreach, marketing campaigns, and product promotions for small businesses.

• 5–7 years client experience in retail banking and/or the financial services industry with a focus on business owners.
• 5–7 years sales and service experience with a proven track record of achieving sales and service goals in a retail or business banking environment.
• Bachelor’s degree or equivalent combination of education and work experience in sales is preferred.
• Familiarity with consumer and small‑business credit and treasury products.
• Demonstrated success with consultative, needs‑based selling and strategic planning.
• Excellent interpersonal, verbal and written communication, organizational, managerial, and project‑management skills.
• Strong product knowledge of consumer and commercial deposits, investments, consumer loans, business loans, and treasury management.
• Ability to influence without authority, manage multiple tasks and projects, and work independently with limited supervision.
• Experience working with senior levels of organizations and executing strategic initiatives.

Pay Range: $74,000 – $98,000 per year. Benefits include comprehensive health, dental, vision, and retirement plans; eligibility for incentive bonuses. See our Benefits Guide for details.

We are an equal opportunity employer. We comply with all federal, state, and local laws and policies, including E‑Verify and anti‑discrimination statutes. We value diversity, inclusion, and collaboration.

• Seniority Level: Entry Level
• Employment Type:
  
  Full‑time
• Job Function:
  Other
• Industry: Banking, Financial Services, & Investment Management
• Location:
  
  Columbus, OH