Data Centre Facility Manager, InfraOps DCEO

Job Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are seeking an enthusiastic Data Centre Facilities Manager in Amazon Web Services, you will get to manage the world’s largest Cloud Computing Infrastructure. We encounter interesting, challenging & complex problems every day; being a technical resource in Amazon means that you can innovate to solve these issues and help drive operations excellence in all areas of your role. As a people manager and leader you will actively hire and develop your team of data centre experts and technicians.

The position will ensure the Safety, Security and Availability of the Data Centre to meet or exceed defined service levels for the facility. The Data Centre Facility Manager is responsible for the whole facility and the overall operation and maintenance of all electrical, mechanical, heating, ventilation and air conditioning equipment (HVAC).

• Oversee day-to-day operations of the data centre, ensuring 24/7 availability and reliability while adhering to Health & Safety standards.
• Lead, manage, and develop teams of engineers, providing both technical and leadership expertise.
• Manage and coordinate all aspects of facility maintenance, including power distribution, cooling systems, fire suppression, and security.
• Constantly improve all processes and procedures through innovation and simplification.
• Manage relationships with external vendors and contractors.
• Create and maintain metrics on all aspects of our Data Centres and utilize those metrics to drive positive change.
• Implement mechanisms for incident, problem, change, and capacity management, routine inspections, preventive maintenance, and emergency response.
• Develop and implement strategies to optimize energy efficiency and reduce environmental impact while staying current on industry best practices.
• Collaborate with cross‑functional teams to plan and execute data centre expansion and improvement projects from conception to completion.
• Manage the operations budget and expenditures while coordinating with procurement teams to source and manage vendors for equipment and services.
• Show good judgment and instincts in decision making and the ability to prioritize in a complex, fast‑paced environment.
• Operate and support after‑hours on‑call operations for the data centres in the region, responding to any issues and managing investigation, mitigation, and recovery.

• Walk job sites in uneven terrain.
• Respond to off‑hour emergency calls.

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

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