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CCaaS Insights Analyst
Job in
Worthing, West Sussex, BN91, England, UK
Listed on 2026-01-10
Listing for:
Bluecrest Wellness
Full Time
position Listed on 2026-01-10
Job specializations:
-
IT/Tech
Data Analyst
Job Description & How to Apply Below
A health intelligence company is seeking a Contact Centre Insights Analyst based in Worthing. This role involves optimizing the CCaaS platform and ensuring customer experience across multiple channels. Responsibilities include monitoring performance, supporting configuration, and providing insights through analytics. Ideal candidates will have real-time management experience and strong analytical skills. This position offers a competitive salary and various company benefits, along with a hybrid working model.
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