Admissions Co-ordinator

Admissions Co-ordinator

The closing date is 16 February 2026

The post holder will be responsible for the efficient management of the allocated specialty waiting list and maintaining government targets in accordance with the Patient Access Policy.

The post holder will at times be required to work unsupervised and on their own initiative, as well as working as part of the team with clinical, management and administration colleagues to deliver the highest standards of administrative support possible to help deliver a patient first service.

In the initial period of 12 months, the main duties of the post will be:

• Contact and book pre-operative assessments and TCI (to come in) surgery dates for patients, booking patients according to clinical and waiting time priority and in line with the patient access policy
• Utilise the patient administration system to produce letters which inform patients of the appropriate admission times, location, date, and eating/drinking instructions
• Monitor and maintain the elective inpatient waiting lists, adding patients to the list within 24 hours of a clinician request being received
• This role does include Telephone work - inbound and outbound phone calls to our patients to agree pre-op and Surgery dates

After the initial 12 month period, the post-holder will progress to Band 4 once fully competent with the above and below duties:

• Plan theatre cases into theatre lists 6 weeks ahead, utilising a developed knowledge of surgical procedures, duration of operating times and theatre availability
• Fully utilise the available theatre lists and escalate any issues as needed

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in.

We re proud to be a Disability Confident Employer (Level
2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Please note:

This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.

Please see attached detailed Job Description s and Person Specifications. There is also a competency matric attached.

• Administration/Customer Service Experience
• Good standard of computer skills
• NVQ Level 3 or equivalent experience

• Excellent verbal and written communication skills with the ability to communicate with patients/service users and staff at all levels of the organisation
• One year qualifying period learning within the Admissions Team
• Evidence of having undertaken own development to improve understanding of equalities issues.

• Evidence of having championed diversity in previous roles (as appropriate to role).
• Evidence of having undertaken own development to improve understanding of equalities issues

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals Sussex NHS Foundation Trust (279)

£24,937 to £30,162 a year per annum pro rata