Directorate Support Manager

University Hospitals Sussex NHS Foundation Trust (279)

The closing date is 10 February 2026

An exciting opportunity has arisen to join the management team and help shape the future direction of travel for the Neurology, Stroke and Rehabilitation Directorate.

The role is multifaceted with the primary responsibility being the leading of our administrative service across the 2 sites (Worthing and St Richards). This will include managing of out band 4 Speciality coordinators, overseeing outpatient clinics within the directorate and supporting the waiting list management including RTT.

The role can be based at either Worthing or St Richards Hospital, but the successful candidate will be expected to be visible on both sites.

To manage the Directorate admin teams at Worthing, Southlands and St Ricards Hospitals and our processes, to develop and deliver a full and comprehensive administrative service to our patients and our clinical/non-clinical teams. To act as first point of contact for the admin teams and our service users. To manage the workload of the admin teams to ensure the effective and efficient operation of the administrative service.

To support the Directorate Management Team with the delivery of our outpatient services in line with performance targets.

The Directorate provides service across all the Trust sites, this role is focused on the Worthing, Southlands and St Richards operational work whilst supporting the wider Trust work of the Directorate.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in.

We're proud to be a Disability Confident Employer (Level
2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Please note:

This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.

• Direct Line Management of our Band 4 Specialty Co‑ordinators and oversee their direct line management of our Band 3 and 2 Admin support staff (managing this where required and any bank admin staff). Include management of leave approval, rosters and all HR processes, acting as their first port of call.
• Manage and support the Directorate Administration processes.
• Manage the admin recruitment process from advertising to shortlisting, interviewing and appointing alongside the Operational Manager.
• Actively support the Directorate Patient Access Manager and Operational Managers in carrying out the Directorates waiting list validation to support…