Pathology Digital & Diagnostics Support Technician

Pathology Digital & Diagnostics Support Technician

Closing date 09 February 2026

The post holder will be the first line of support for all pathology data quality issues. The individual will be expected to apply judgement and have a clear understanding of data quality within the NHS and experience of working with NHS information systems. The role demands significant initiative, flexibility and IT skills. The primary responsibility of this role, as part of UH Sussex Pathology IT team, is to support, manage and develop existing IT systems and electronic communications between pathology sites (RSCH, PRH, SRH & WOR) and its users in Primary care, community trusts and other healthcare providers.

This role includes supporting the administration of Pathology Results reporting and Order-communication systems that underpins Pathology Service delivery at both Trusts and Primary Care. A key element of this is supporting and liaising with other trust departments, such as Diagnostic Imaging, Renal, etc that have invested in extensions to the original core pathology systems to support their clinical functions. The role includes performing and adapting data extraction from the laboratory IT systems to inform routine performance monitoring, clinical queries, business activity and Freedom of Information requests.

The role will involve close liaison with pathology IT and departmental staff, UH Sussex staff, G other healthcare providers. The role will represent UH Sussex and the day-to-day interaction with all of its service users. Close working with Pathology IT colleagues in the wider UH Sussex Team is expected on a daily basis. The principle aims are reciprocal sharing of knowledge and skills, to provide continuity for the service, provide a supportive working environment and to continue to promote and develop joined-up IT over the whole service.

At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in.

We're proud to be a Disability Confident Employer (Level
3) and a Veteran Aware Trust.

Please note:

This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.

For a detailed job description and main responsibilities of this role please ensure you read the attached person specification and job description included in this advert.

• NVQ Level 3 or equivalent experience in a related pathology discipline. Experience of performing a range of administrative and laboratory duties ideally in Pathology lab although not essential e.g. experience of manning reception and fielding telephone calls. Experience of dealing with sensitive information and data and of providing confidential and sometimes distressing information. Understanding of basic lab duties such as performing tests, processing bloods or tissues and undertaking basic analysis of specimens is also essential.
• Experience of working in a similar role ideally within a Pathology department Experience of working with Integrated Clinical Environment (ICE) and Laboratory Information Management Systems (LIMS).

• Able to use computer software to develop or create statistical reports requiring formulae, query reports or detailed drawings/ diagrams using desktop publishing (DTP) or computer aid design (CAD). Data entry, text processing or storage of data, utilising paper or computer based data entry systems. Maintain one or more information systems. Design, develop or adapt information systems. Able to perform daily house-keeping tasks on the Laboratory Computer systems including the monitoring of all interfaces, disk usage, network performance, backup procedures, network services, system-critical applications and communications middleware.
  
  To maintain a user database of data communications systems. To maintain and develop a practical administration system users. For example, so that GP Practice administrators ensure that their staff user accounts, role based access, permissions etc. are current and functioning as required.

• Ability to provide ad-hoc advice and basic IT support to users of the systems.

• To be…