Debrief Clerk​/Admin

Position: Debrief Clerk / Admin
Job Title:

Customer Service & Administrator

Location:

Manton Wood, Sherwood Drive, Worksop, S80 3FY

Pay Rate:
From £12.78 per hour, paid weekly

Hours:

8-hour shifts between 06:00–18:00, Monday to friday ( maybe odd weekend date)
Join Our Team!
We’re seeking Customer Service & Administrators to work with our prestigious client in Worksop. You’ll play a vital role in coordinating and developing strategic relationships with customers, ensuring service excellence from start to finish.
If you have experience in a similar role and are looking for long-term development with the potential for a permanent contract, this is your opportunity.
What You’ll Be Doing:

Communicating proactively and reactively with customers
Investigating and resolving customer queries in a timely manner
Escalating issues to the Customer Services Manager when needed
Liaising with planning and transport teams regarding late/failed deliveries and re-bookings
Supporting continuous improvement within the customer services department

What We’re Looking For:

Excellent communication and interpersonal skills
Previous customer service experience
Strong conflict management abilities
Experience using Transport Management Systems (ideally Microlis)
Benefits:

Clean and friendly working environment
Long-term work with genuine permanent opportunities
Overtime available
Work with a large international client
Free on-site parking
On-site canteen
Easy site access
28 days holiday per year
Weekly pay
Pension scheme
Employed status with personal accident insurance

Ready to take the next step?
Apply now to join our next induction and start your journey with us.
Immediate starts available