Bassetlaw Bereavement Counselling - Admin Assistant

Go back Doncaster & Bassetlaw Teaching Hospitals NHS FT

The closing date is 11 March 2026

To support Bassetlaw Bereavement Counselling in its work with bereaved clients and the volunteers who support them, with a wide range of secretarial and administrative duties.

The working days are potentially Monday and Thursday but these can be flexible and discussed further at interview.

This post will be based at the Bassetlaw site.

• Send out invitations for service and maintain records of those wishing to attend.
• Work alongside the Chaplaincy Team to manage the Special Memories Books.
• Receive and produce the new pages for the special memories books on both sites.

• Receive and process referrals.
• Assist to maintain the filing systems relating to this service – this is a paper light office and much is on spreadsheets, etc.
• Maintain links with volunteers.
• Respond to phone messages and e-mails relating to this service.
• Booking of counselling rooms.

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:

• Extensive range of learning opportunities.
• NHS Pension Scheme.
• Generous holiday entitlement in line with Terms & Conditions.
• Comprehensive health and wellbeing support.
• NHS Car Lease schemes and a range of salary sacrifice scheme.
• Discounts on restaurants, getaways, shopping and finance through external providers.

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship:
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa -

Please note that from 9th April 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

• Basic computer literacy and word processing skills.
• Dealing with members of the public who may be in a distressed/anxious state of mind.
• Working in an office environment.
• Able to keep accurate records.
• Use of Excel.
• Working in a hospital environment.

• Basic computer administrative skills or equivalent qualification or experience.
• Competency in Word, spreadsheets, iCloud or equivalent qualification or experience.
• Experience in office procedures or equivalent qualification or experience.

• Good written and verbal communication skills.
• Excellent telephone manner.
• Team player.
• Ability to organise their own workload.
• Able to work on their own.
• Able to use filing systems – mostly paperless.
• Some flexibility in working agreed hours.
• Emotional maturity.
• Ability to recognise when the situation is too difficult and get support.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Doncaster & Bassetlaw Teaching Hospitals NHS FT