Support Coordinator

Job Description - Support Coordinator (252022)

Salary £25,838 Pro rata - Earn £13.21 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140

Worcestershire - primarily in the Worcester area

We can’t offer a CoS for this role

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

Lead support planning with your customers and work alongside and coordinate our Support Workers to deliver person-centred support

Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads

Support Customers with daily tasks like budgeting, cooking and attending appointments

Work with multi-agency teams to safeguard and empower our customers

Help customers build independence and prepare for their move‑on into the community

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

Passion and experience in supporting others ideally in a supported housing setting

Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)

Experience assessing referrals and coordinating support

The ability to work under your own initiative, remain calm under pressure and have a resilient approach.

You will be able to manage own diary - in line with being flexible to meet the needs of the customers. You’ll work core hours between 08:00 and 20:00 with flexibility built in. You will be working a mixture of early shifts, evening shifts and a fair share of weekends and bank holidays.

You will need a full UK driving licence and access to a car for work purposes as you will be travelling between the properties to provide support to the customers.

Although you’ll lone work, we do get together regularly for training and team meetings.

You need an Enhanced with barring list (we pay)

34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!

Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.

Matching pension contribution (up to 7% and life insurance of 3x basic salary)

Instant pay access with Stream

800+ discounts on shops, holidays, days out, tech and more

For reasonable adjustments email