Shift Lead

Position

Shift Lead – B&Q Worcester

Full‑time, permanent contract. 36.75 hours per week. Salary £27,709.50 per annum, including pension and 6.6 weeks holiday.

• Be the heartbeat of the store day‑to‑day and ensure operations run smoothly.
• Deploy colleagues correctly to ensure each customer experience counts.
• Act as the first point of contact for customers and colleagues.
• Maintain store safety at all times.

• Passionate about customers and doing the right thing for them.
• Have a global view and not be constrained to specific areas of the store.
• Safety conscious with an eye for detail to spot compliance opportunities.
• Enjoy interacting with colleagues and working in a team.
• Bring energy to each day and motivate those around you.
• Confident to have autonomy and trust to make decisions for the customer at pace.

• Award‑winning pension scheme
• Share Save options
• 6.6 weeks holiday
• Payroll giving
• Employee Assistance Programme
• Shopping discounts
• Colleague wellbeing benefits and lots more

We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We have a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

If you require recruitment adjustments during the application or interview process, please contact

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industry: Retail