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Customer Service Rep

Store Shift Lead - Lead Team, Boost Customer Experience

Job in Worcester, Worcestershire, WR1, England, UK
Listing for: B&Q
Full Time position
Listed on 2026-01-07
Job specializations:
  • Retail
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A leading retail company is seeking a full-time Shift Lead in Worcester. This role involves ensuring smooth daily operations, deploying colleagues effectively, and acting as the primary point of contact for customers. Candidates should be passionate about customer service, safety-conscious, and capable of working well in a team. The position offers a competitive salary, benefits including an award-winning pension scheme, and opportunities for employee engagement.
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