General Manager

Position: General Manager (Permanent)
We are a Worcester based recruitment business and my client are local people looking to expand their business portfolio to include a Worcester based pub/restaurant combined with holiday lets. They are opening the doors to a brand new, community-focused pub and are looking for an exceptional General Manager to lead it from day one. This is a rare opportunity for someone to put their stamp on a new venue, build a loyal local following, and create a welcoming hub at the heart of the community.

The Role
As General Manager, you will have full responsibility for the day-to-day operation and long-term success of the pub. You’ll lead by example, create a positive team culture, and deliver outstanding customer experiences while driving strong commercial performance.

Key Responsibilities

* Launch and manage all aspects of the pub’s operations

* Recruit, train, and develop a high-performing team

* Create a warm, inclusive atmosphere that reflects the local community

* Deliver excellent standards of food, drink, service, and cleanliness

* Manage budgets, stock control, and GP to maximise profitability

* Ensure compliance with licensing, health & safety, and company policies

* Plan and deliver events, promotions, and community initiatives

* Build strong relationships with local suppliers, groups, and customers

About You

* Proven experience as a General Manager, Pub Manager, or similar senior hospitality role

* Passionate about community pubs and great hospitality

* Strong leadership skills with the ability to motivate and inspire a team

* Commercially aware with solid financial and operational knowledge

* Hands-on, organised, and confident making decisions

* Excellent customer service and communication skills

* Flexible to work evenings, weekends, and key events

What They Offer

* Competitive salary with performance-related bonus

* The opportunity to open and shape a brand new pub

* Real autonomy and support to bring your ideas to life

* Career development within a growing business

* A friendly, supportive working environment

If you’re an experienced hospitality leader ready to create a thriving community pub from the ground up, we’d love to hear from you.

Be part of something special from the very beginning