Insurance Account Handler

Job Title: Insurance Account Handler

Location: Worcester

Salary: £35,000 - £40,000

Benefits: Private medical insurance, life insurance, enhanced sick pay (30 days full, then 75% up to 6 months), pension with employer top-up after 2 years, paid parking, wellbeing support, extra birthday day off after 2 years

About the Company:

This is a privately-owned, independent Chartered insurance brokerage in Worcester with a strong reputation for tailored business insurance and relationship-led client service. Proud of its independence and personal culture, the firm combines deep technical knowledge with genuine client care and long-term relationships across sectors including property, commercial, and specialist markets. The property division has recently expanded to support growth, reflecting the business's ongoing investment in people and capability.

Role Summary:

We're recruiting a Senior Insurance Account Handler to join a thriving property team following internal promotion. This role is ideal for someone with a solid grounding in insurance principles who thrives on building and maintaining strong client relationships and is keen to grow into a more technical specialist. You will work closely with an experienced Executive, managing bespoke property and developer client portfolios with autonomy and trust.

Key Responsibilities:

• Build and sustain trusted relationships with clients and insurers

• Manage bespoke property insurance portfolios, handling renewals, MTAs, and day-to-day needs

• Liaise with underwriters, challenge terms, and negotiate where appropriate

• Respond to urgent client requirements with confidence

• Work collaboratively within the team to deliver excellent service

Requirements:

• Good understanding of insurance fundamentals (broking background preferred)

• Exposure to property or commercial insurance, or strong interest in developing this area

• Excellent relationship and communication skills

• Ability to think independently and build credibility with clients and insurers

• Experience in or desire to work in an independent brokerage environment

Related Job Titles:

Senior Account Handler, Commercial Insurance Handler, Property Insurance Specialist, Insurance Account Manager, Commercial Broker