Snr Client Advisor; Snr Account Handler

Company:
Marsh Commercial

Description:

We are seeking a talented individual to join our team at Marsh Commercial
. This role will be based in the Worcester office. This is a hybrid role that has a requirement of working at least three days a week in the office.

This position would suit an experienced Snr
Account Handler/Client Advisor with a background in Fleet insurance having worked in a Handler/Broker type role previously looking to join an established, market leading insurance broker.

You will be responsible for maintaining your own book of business and handling the day-to-day activities including renewals, mid-term adjustments and handling any client queries as well as attending client visits alongside the Client Executives.

• Support Marsh Client Executives regarding placement strategy for insurance renewals and administer mid-term changes to risk
• Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
• Manage all day-to-day queries, renewals, amendments and mid-term adjustments for a number of our larger accounts
• Request and review underwriting information on behalf of Commercial clients and understand their requirements
• Prepare and submit accurate market presentations and slips in consultation with the Client Executives and the Placement Team
• Utilise Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers
• Collaborate with Client Executives and Placement Teams to prepare client reports for renewals
• Produce and/or request Insurer documentation

• Proven experience of working on the full renewal process of commercial insurance Fleet programs
• Excellent organisational skills with the ability to manage multiple enquiries simultaneously
• A good awareness of clients’ business, their business issues, insurance programmes and service plans

• Dynamic with previous client facing experience
• Previous people management experience
• The ability to remain calm under pressure and be able to work flexibly when required
• Cert CII qualified and working towards ACII is desirable

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

#Hybrid

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses:
Marsh, Guy Carpenter, Mercer and Oliver Wyman.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at rea Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.

All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.