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ICT Field Service Engineer

Job in Worcester, Worcestershire, WR1, England, UK
Listing for: Spire Technology Group
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Support, Systems Engineer, Technical Support
Salary/Wage Range or Industry Benchmark: 30000 GBP Yearly GBP 30000.00 YEAR
Job Description & How to Apply Below

At Spire Technology Group
, we deliver end-to-end technology solutions designed to streamline operations and drive business performance. Our expertise spans IT services, connectivity and Wi‑Fi networks, telephone systems, business mobile solutions, cyber security, CCTV, and software integration.

By partnering with industry‑leading providers, we deliver innovative, scalable, and secure solutions tailored to each client’s needs. Our dedicated team combines technical expertise with a customer‑first approach, ensuring seamless implementation through clear communication, project planning, and ongoing support.

Role Description

This customer‑facing role involves a mix of on‑site and remote support, working with a wide range of technologies across multiple sectors. You’ll diagnose and resolve technical issues, build strong client relationships, and deliver exceptional service every step of the way. Strong communication skills are essential, as you’ll guide customers through solutions and represent the organisation on‑site.

Requirements
  • 5+ years’ IT support experience (including within an MSP), with strong Microsoft and networking knowledge.
  • Experience with cloud services, backups, firewalls, and security tools.
  • Strong troubleshooting and communication skills in customer‑facing environments.
  • Full UK driving licence and right to work in the UK.
Nice to Have:
  • Experience with VoIP, Linux, or AWS.
What We Offer
  • Competitive salary from £30,000 (depending on experience and track record).
  • Market‑leading, fully funded training and certifications.
  • Clear career progression opportunities.
  • 25 days’ holiday + bank holidays, plus 2 paid charity days.
  • Pension scheme and free on‑site parking.
  • Regular social events and team‑building trips.
  • A modern, collaborative workplace where people genuinely enjoy what they do.

If you are keen to join our team and help us scale up, we’d love to hear from you!

Please send your CV & Portfolio to r

#J-18808-Ljbffr
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