Patient Navigator Evenings

Who We Are

We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well‑being of those we serve, and provide comfort and healing. Your community is our community.

We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.

We have a rich history re are so many stories of compassionate care; so many ‘firsts’ in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.

Today, we are a leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses – our hospitals and physicians, USPI and Conifer Health Solutions.

Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top‑notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare‑focused revenue cycle management and value‑based care solutions.

Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.

Saint Vincent Hospital offers a whole new experience in health care. By combining our advanced, state‑of‑the‑art facility with our commitment to providing the best quality of life to the many members of our Worcester community, Saint Vincent Hospital excels at offering the best care in a friendly atmosphere. From our advanced heart and vascular services, to our comprehensive orthopedics and rehabilitation programs, our robust surgical facility including our Da Vinci robotic surgery and Cyberknife technology, to our comfortable and compassionate women & infants programs – you don't have to travel far for high‑quality health care:
We're right here, in the heart of Worcester.

Please be advised that candidates must successfully complete a background check and pre‑employment health screening which includes a drug screen.

Under general supervision, the person in this role provides navigation assistance to patients receiving care in assigned areas. The individual identifies patients with specific diagnoses and connects those patients to coordinated care management. They may provide referrals, appointment scheduling, and/or lifestyle education to patients as specified in program procedures. The individual educates patients on care management options in accordance with policies and procedures.

They maximize the number of individuals receiving access to primary care. They may elicit patient consent to enroll in primary care‑based ACO and Case Management programs. The person communicates with patients about ACO and Case Management programs and models while offering referrals as needed and as specified. They maintain patient confidentiality and adhere to HIPAA laws, provide excellent customer service, collaborate, and cooperate with care team members to ensure consistency and quality of care and promote productive employee relations among staff members.

• Required:
  
  High school diploma or equivalent

• Required:
  
  1 year related experience in an outpatient clinic or hospital setting, including 6 to 12 months data entry experience
• Preferred: 1 to 2 years of work experience in insurance, medical records, billing, or related area

• Preferred:
  Medical…