Aftersales Sales Engineer

Location: Worcestershire

The company are an established and leading manufacturer of transportation and product movement solutions supplied globally.

Pertemps are working on their behalf to recruit an Aftersales Sales Engineer to support technical sales enquiries, providing accurate and competitive quotes to new and existing clients.

Salary – highly competitive / negotiable.

The role is Days – Monday to Friday. (7am to 4pm Mon-Thurs) & (7am to 1pm – Friday)

Main Responsibilities
Processing customer enquiries, which will involve:

• Initial customer contact via telephone, email and face to face

• Managing and understanding and interpreting customer requirements

• Producing layouts and costed solutions to satisfy these requirements

• Production of quotations/tenders in a timely, clear, detailed and accurate manner

• Follow up quotations in a timely manner to secure profitable orders

• Maintain expert level of product knowledge and applications

• Provide pre-sales technical expertise and product education to new and existing             customers

• Ensuring orders are processed quickly and that clear and accurate information allowing for design and manufacturing is passed to the relevant department

• Ensuring that customers are kept informed of order (contract) status and that any issues are resolved quickly

• Maintaining accurate up-to-date records of enquiries, quotations, orders and customer activity
Additionally:

• Pursue new business opportunities

• Occasional site and customer visits

• Supporting the Contracts, Engineering and Production departments

• Building relationships with customers and potential customers to understand their requirements.

• Any other reasonable duties in the Sales Department.

• Assistance in working with/for other departments when necessary.

Skills and experience required
Extensive experience of working in a technical sales engineering role within a manufacturing / production environment.
Ability to read AutoCAD technical drawings.
Strong communication and people management skills.
Knowledge of Sage 200, Microsoft Office, Powerpoint and Excel.
Calm and methodical approach.
Good organisational skills and able to multi task.
The company offers a modern, friendly working environment, onsite parking, social company events, employee rewards portal.

The company are based in the Stourport area so is commutable from  is commutable from Kidderminster, Bromsgrove, Droitwich, Worcester, Birmingham, Tenbury Wells, Stourbridge, Dudley.

The role is being advertised on behalf of Pertemps who operate as a recruitment agency