Facilities Assistant

Summary

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

This role is all about using your practical skills and attention to detail to look after a place that people love. We're looking for a Facilities Assistant at Hanbury Hall to help keep the whole place in good condition and running smoothly for all the people who visit.

You'll work 14 hours per week. You'll work 2 mornings per week (2 x 3.5 hours) and will be doing general cleaning to keep our presentation to the level our Visitors have come to expect. The additional hours, you'll be supporting our Facilities team with compliance checks and minor repairs where appropriate.

Once a month you'll also be supporting our Team in Worcester at our Greyfriars property, helping keep their presentation tip‑top.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

We are a close‑knit team, and take great pride in our site, and the quality of our presentation to our Visitors. We're custodians of a lovely place;
Hanbury has a very homely warm feel, with historic house and open Parklands.

You’ll help with the day‑to‑day presentation of the National Trust’s buildings and outdoor spaces. You’ll be turning your hand to all sorts of cleaning and minor bits of maintenance, making sure that all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries.

Duties such as cleaning, sweeping and litter‑picking, both inside and outdoors, form a core part of this role. You’ll be aiming for the highest standards of customer service everywhere you look after, and this includes speaking to people as they visit and helping them with any queries. You might also get involved with general maintenance work and helping other teams if they need extra support.

• Focused on giving great service to everyone you meet
• A team player, but also happy to work on your own initiative
• Well‑organised and adaptable
• Willing to learn new skills
• Comfortable working in a flexible and adaptable way

• Substantial pension scheme of up to 10% of basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
• to find out more about the benefits we offer to support you.

Hanbury Hall, School Road, Droitwich, WR9 7EA

Facilities Assistant - Career Level A1.pdf

Compliance.

Eligibility to Work in the UK

Closing Date: 18th January 2026

To apply for this vacancy simply click the ‘apply’ button in the top right hand side of the page.

If you need any help with your application, i.e. due to technical difficulties, please call us on  or email us at recruitmenten

If you require an adjustment to the application process, for example due to disability or medical condition, please call us on  or email us at adjustme and we’ll support you as best as we can. For examples of how, please see our supporting you page.

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment process to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults  you have any questions around your suitability for this vacancy, please contact the people service centre.

Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.