Direct Care/Residential Counselor Job Worcester area,Massachusetts USA,Social Work

Position: Direct Care/ Residential Counselor

Maeryl’s Safe Haven is looking for qualified DIRECT CARE/RESIDENTIAL COUNSELORS. Part time; 15-20 hours per week. 2nd and 3rd shift available.

As a Direct Care / Residential Counselor, you will be responsible for providing comprehensive support and guidance to individuals and families in need. Your role will involve assessing client needs, developing and implementing individualized service plans, and connecting clients with appropriate resources and services.

Duties & Responsibilities

Assist in completing screening, intakes activities and orientation of new families

Under the direction of the Chief Operating Officer aid clients with keeping compliance with program expectations

Oversee security and safety by making routine interior and exterior checks during shift

Assists families with day-to-day life skills assistance, as needed.

Documents all critical incidents and safety issues using program communication system

Ensure family daily chores are complete each night

Complete daily housekeeping duties, including room checks each night

Assist colleagues and volunteers with coordination of events and workshops

Coordinate orientation of new family members as they enter the program

Provide emergency crisis management to families

Perform other related duties as assigned

Knowledge, Skills & Competencies

Passion working with economically disadvantaged, culturally diverse, and at-risk families
Excellent customer service
Organizational, interpersonal, oral, and written communication skills
Ability to manage multiple priorities and work in a fast-paced environment
Proficient computer skills specifically Microsoft Suites
Crisis management
Great attention to detail
Good working knowledge of community resources for economically disadvantaged youth and families
Bilingual (English/Spanish, English/Haitian Creole, English/Portuguese) preferred

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Job Posting Language

Direct Care​/Residential Counselor

Direct Care/Residential Counselor