Ticket Sales Intern

Worcester Railers HC - Intern

Worcester, MA

The Worcester Railers HC of the ECHL is looking for a Ticket Sales Intern for an UNPAID/CREDIT ONLY role in the Fall/Winter of the  Academic Year. Candidates must be current college students and must be able to dedicate 6 to 12 hours per week to the internship. Strong verbal skills are essential, as is the ability to work well in a dynamic, small‑office environment.

The successful candidate should be dependable, able to handle multiple tasks, and work long hours (evenings, weekends & holidays included).

Internship opportunities may include assisting with other departments in the organization such as Marketing, Business Operations, Corporate Partnerships, Public/Community Relations, and Digital Media for the club.

• Interns will be required to come in to our office located at 105 Commercial Street at Door 22 in Worcester.
• Interns will report to Manager of Ticket Sales.
• Interns will work office hours during the week and may also gain experience in corporate fulfillment, digital media, Public & Community Relations, business operations, marketing, and more.
• Interns will be required to attend community events as needed.
• Ticket Sales Intern will gain experience in:
  • Salesforce CRM & back end ticket operations
  • Prospecting
  • Phone communication
  • Fulfillment of game day ticket sales experiences

• Pursuit of Sport Management, Marketing, and/or business degree preferred.
• Computer proficient in Microsoft Word, Excel, and PowerPoint.
• Strong communication skills and telephone etiquette.
• Ability to multi‑task and handle a variety of projects.
• Basic understanding of making a sale.
• Basic knowledge of ice hockey encouraged but not required.

• Must receive college credit.
• Available to work a minimum of 6+ hours per week, including nights and weekends.
• Must have reliable transportation and live in the Worcester or surrounding areas.
• Must be able to receive credit toward major via class requirement or hours.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

• Do you live within 40 miles of Worcester, MA and have reliable transportation?
• I am aware this is a for‑credit/unpaid internship and I am able to receive credit through my school.