Business Development Specialist

We are looking to hire a business development/relationship management professional Worcester and Bristol counties in MA and Providence County in RI for our growing sales department.

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

• Personable, professional, presentable, and positive with strong verbal and written communication skills
• Enthusiastic, open-minded, and results-driven
• Strategic thinking and planning specific to sales success
• Excellent organizational skills
• Self-motivated with the ability to work independently and in unity within a team
• Proficient with Microsoft (Word, Excel, PowerPoint)

• Develop the pipeline of new business through prospecting; requires thorough knowledge of the marketplace, service offerings, and competition.
• Develop and maintain key relationships with clients, including Property Managers, Business Owners, Healthcare, Hospitality, Agents, Brokers, Insurance Adjusters, and Maintenance teams.
• Identify targets: existing relationships and new targets for Disaster Response and prospect in the field during the golden hours between 10 am and 4 pm Mon‑Fri.
• Conduct education and training programs to grow our sales with Commercial and Residential opportunities (e.g., CE, Lunch and Learns, Co‑Marketing Events).
• Execute tactics to support overall company strategies and goals by identifying potential sales opportunities within the insurance/restoration industry.
• Work in tandem with our Sales Consultant to drive profitable revenue growth.
• Participate in Insurance Industry Events at least twice per month.
• Join Industry Associations that will generate leads.
• Use CRM software to manage new and existing clients and accounts and maintain daily records of all marketing activities.
• Attend training courses and continuous learning opportunities to fine‑tune your craft.
• Represent Disaster Response at Trade shows, Golf‑outings, and similar events to create business opportunities and drive engaging displays.

• 45 minutes per week with Sales Management Consulting, required to meet more hours at the beginning of the relationship.
• Achieve approximately 50 connections per week with clients and prospects via face‑to‑face interactions, meetings, phone calls, and social media.
• 3+ scheduled Probe Meetings per week.
• Minimum of 30 face‑to‑face interactions per week such as route stops, site visits, networking events, or meetings.
• All activities must be documented in Luxor.

• 3+ years outside sales experience required, within the restoration industry ideal but not necessary.
• Must be able to attend networking functions 2–4 evenings per month.
• Moderate‑level Microsoft Office skills.
• Experience inputting and tracking sales‑related data into a CRM system ideal.
• Valid driver’s license.
• An outgoing, driven, team‑oriented attitude is a requirement.

• Base salary plus commission and bonus.
• Medical and dental coverage offered.
• 401(k) with company match.
• Paid time off.
• Cell phone and laptop provided by company.
• Company vehicle.
• Company card.
• Great culture and fun team atmosphere.

Service Master Dynamic Cleaning has been in business for over 25 years. We are a growing and successful Disaster Restoration company that provides first‑class service to businesses and homeowners throughout Massachusetts and Rhode Island after a fire, water, or mold disaster.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Service Master Company, LLC.