Sales Representative; Hybrid

Who We Are

First American’s Agency Division is dedicated to providing our policy‑issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. We are passionate about what we do and strive to foster an environment where all feel welcome, supported and empowered to innovate and reach their full potential.

Our inclusive, people‑first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years and receiving best‑place‑to‑work awards for women, diversity and LGBTQ+ employees across more than 50 regional lists. First American will always strive to be a great place to work for all.

In support of the sales strategy for assigned territory, develop and retain a quality client base through the acquisition of new business and maintenance of existing customers to attain maximum sales volume and develop maximum potential volume from all markets for the division’s products and/or services. Will require travel within Massachusetts.

• Build client relationships, secure new orders from new customers and maintain and expand business with existing client base.
• Compile lists of prospective customers for use as sales leads, based on information from networking, websites, newspapers, business directories, industry ads, trade shows and other sources and develop and execute on a call plan for qualified real estate agents, brokers and their staff, lenders and attorneys.
• Assess individual client needs and develop, present and implement a plan to meet those needs.
• Be highly visible in marketing area by attending real estate industry functions and participating in community and real estate events.
• Collaborate with internal marketing teams for territory where needed to develop local marketing content (print, electronic) and social media presence to drive brand awareness to support sales strategy.
• Effectively create or adapt and deliver presentations to customer groups, target customers, agents and others.
• Interact daily with other work groups (such as operations, marketing and escrow branches).
• Communicate proactively with and respond in a timely manner to clients.

• High School Diploma or equivalent.
• 2–5 years of successful residential Title/Real estate industry experience.
• Proven track record of meeting and exceeding sales goals.
• Valid driver's license.
• Ability to listen to customers and understand their needs and objectives to better respond and provide solutions.
• Applies diplomacy and tact.
• Demonstrates persistence, tenacity and consistency in pursuing revenue opportunities.
• Strong interpersonal communication skills.
• Flexible with the ability to adapt strategy to changing conditions.
• Understanding of market and competition with ability to identify external threats and opportunities.
• Ability to persuade and influence others.
• Strong negotiation skills.
• Visibility requires maintaining a professional appearance and providing a positive company image to the public.

Monthly commissions in addition to the annual base salary pay range: $65,000 - $85,000
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This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

We embrace individuality, support it and thrive on it. First American is an equal‑opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave, an employee stock purchase plan and other great benefits.