PL EIA Sales Producer

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives, and inclusive corporate culture.

Our Educators Insurance Agency team is currently seeking an EIA Sales Producer to join our growing team. This is a full-time, non-exempt role. This role offers a hybrid work opportunity.

The EIA Sales Producer represents Educators Insurance Agency, a division of Hanover Insurance, managing customer and prospect relationships. Responsibilities include selling insurance products to new customers via inbound and outbound calls, and managing existing client relationships.

• Use sales techniques to build value in products tailored to the customer
• Overcome objections & solve customer problems
• Perform high-volume outreach to leads and prospects to generate new business
• Build rapport, identify needs, and advise on coverage
• Meet or exceed sales goals, focusing also on retention campaigns
• Offer comprehensive coverage options including Home, Auto, and Toys
• Navigate insurance transactions within relevant systems
• Expand knowledge of all carriers in the agency
• Provide training and mentorship to new Sales Producers
• Handle complex accounts to increase customer retention
• Participate in marketing campaigns and provide feedback
• Respond to inquiries with timeliness and quality
• Assess underwriting risks and adhere to guidelines
• Recommend additional coverage when appropriate
• Collaborate with underwriting, claims, and other departments
• Support agency and company initiatives through various projects
• Perform other duties as assigned

• Experience in sales and customer service
• Valid state licenses and continuing education credits
• Strong sales and service orientation
• Outgoing personality and passion for helping customers
• Excellent communication skills
• Organizational skills, initiative, and multi-tasking ability
• Analytical and decision-making skills
• Proficiency in typing and PC use
• Adaptability to changing situations
• Teamwork and collaboration skills

This description provides examples of duties and may include other responsibilities.

We support your growth through on-the-job experiences, coaching, and development programs. We encourage growth at all levels.

Our benefits include health insurance, 401K, tuition reimbursement, PTO, holidays, flexible work, and more. Full list of Benefits.

The Hanover values diversity and provides equal opportunity employment. We do not discriminate based on protected statuses. Reasonable accommodations are available upon request by contacting

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The target salary varies by location and experience, with potential bonuses and incentives. The posted range reflects our hiring flexibility based on background and skills.