Store Manager- Shops at Chestnut Hil

Overview

As the largest jewellery brand in the world, Pandora gives a voice to millions of people’s loves every day. Our beautiful products empower people around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora you can craft far more than just an incredible career.

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales.

As the Store Manager, you will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building a genuine connection with our fans.
• Embrace the opportunities and soar beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream to coach and inspire the sales team, fostering accountability for individual and store performance. Provide real‑time feedback and guidance to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Leads, and Sales Associates.
• Partner with the Divisional Sales Manager and Human Resources team to identify and resolve any performance issues and policy violations.
• Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• All other duties as assigned.

• Results‑oriented leader with at least 3‑5 years of experience as a Store Manager in a high‑performance selling environment.
• Developed a sense of care in your communication skills, both written and verbal.
• Ability to charm and captivate an audience and connect with people at all levels of the organization.
• Sharp business acumen coupled with analytical thinking to deliver positive results.
• Talent magnet: skilled in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
• Knowledge of general computer software (Microsoft Office 365 Suite) and retail point‑of‑sale systems.
• At least 18 years old and able to provide proof of identity and eligibility to work.
• Flexible work schedule that includes nights, weekends, and holidays; standing for extended periods, ability to lift 50+ pounds, and timely arrival to work.

68 k to 80 k

• Robust compensation package including base salary and bonuses, plus a 401(k) plan to secure your financial future.
• Extensive benefits including medical, dental, vision, short‑term and long‑term disability, basic life and AD&D, anniversary gift cards, and product discounts.
• Growth and learning opportunities: continuous feedback, Linked In Learning, tuition reimbursement, and more.
• PTO package including vacation, personal, sick, birthday, celebration days, and paid holidays.

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high‑quality materials. Each piece is created to inspire self‑expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale,…