Property Manager

Overview

The United Group of Companies, Inc. – celebrating over 50 years in business – is a full-service, vertically integrated leader in real estate development and management with over 50 years of industry expertise. Our mission is to develop, build, and acquire vibrant communities where our residents, investors, partners, and commercial clients feel welcome, connected, and fulfilled. Our commitment to innovation sets us apart and is evident in our award-winning lifestyle programs.

We firmly believe that where you live, and work, should be an experience that enriches and improves your life. United Group provides a place to call home and a space where businesses thrive in all the communities we join.

We are honored to have been voted by our employees as one of the Albany Time Union’s Top Workplaces for nine consecutive years and nationally recognized as a Top Workplaces USA employer for five years running – most recently earning the 2025 Top Real Estate Workplace distinction. Our management company, United Plus Property Management (UPPM), has earned the Accredited Management Organization (AMO®) of the Year Award for 2024.

To learn more about us, please visit our website:

Join Our Team!

We have an immediate need for a full-time Property Manager to join the team at The Arbella at Bramble Hill
, one of United Group's professionally managed Active Adult (55+) housing communities located in Worcester, MA
. To learn more information about our property, visit

Marketing + Leasing
:

• Creates the property’s Annual and 90-day Marketing + Leasing Plans in collaboration with the Marketing Department
• Responsible for the successful execution of Marketing + Leasing Plans
• Coordinates and disseminates the timely communication for scheduled events
• Provides continual sales and leasing training to all leasing and sales staff
• Makes recommendations to improve marketing and leasing programs
• Prepares regular market surveys, shops competition regularly
• Prepares weekly and monthly reports
• Reviews all rental applications and lease forms for accuracy and compliance with resident policy

• Financial Reporting + Control
  :
• Preparation of the property's annual budget; works directly with Regional Manager and Property Accountant
• Monitors budget performance and reports variances from budgets
• Assists Property Accountant with preparation of monthly financial accounting, reporting, and explanation of variances
• Prepares purchase orders, inputs all invoices into Entrata
• Reports payroll information to the Corporate office / Human Resources on a timely basis
• Supervises inventory of all equipment and supplies
• Management of property's Petty Cash

• Site Activity + Resident Management
  :
• Provides leadership to staff and residents by following all company procedures and demonstrates a professional image and demeanor consistent with company standards
• Works with Regional Manager to maximize NOI and ensures owners goals and objectives are aligned with property operations
• Creates and drives new revenue streams to achieve and exceed goals and objectives
• Ensures all resident retention programming, the SUN® program, is executed in a consistent and high quality manner to ensure the highest levels of resident satisfaction is achieved
• Ensures resident files are accurate and complete and maintained in a manner consistent with operating guidelines
• Ensures rent collection programs are administered consistently to ensure revenue is collected within operating standards
• Manages resident complaint log and seeks assistance from Regional Manager when needed
• Manages move-ins and move-outs as site activity requires and ensures proper communication with all site staff to ensure proactive and cohesive operations

• Maintaining Physical Asset
  :
• Regularly evaluates maintenance operations at each site and determines cost efficiency of staffing and preventative maintenance programming
• Makes regular, detailed inspections of physical plant and reports any observed deficiencies and ensures corrective action is taken
• Audits service requests performed by the site staff
• Regularly performs inspections of maintenance work - implements, reviews, and when necessary, makes periodic…