Director of Quality and Compliance - Childrens Division

Director of Quality and Compliance – Children's Division

Salary: $70,000 – $77,000 annually (Base pay range)

Seven Hills Foundation is seeking an experienced and detail‑oriented Director of Quality and Compliance to lead quality assurance and compliance operations across the Children’s Services Division. This leadership role ensures programs consistently meet the highest standards of regulatory compliance, contractual accountability, and service quality.

At Seven Hills Foundation, you'll join a mission‑driven organization dedicated to supporting children, families, and communities across Massachusetts and Rhode Island. We value integrity, respect, and innovation, and we’re committed to ensuring our services reflect the highest standards of quality and care.

• Develop, implement, and monitor a comprehensive compliance program for the Children’s Division that aligns with Foundation goals and regulatory requirements.
• Oversee internal and external audits, ensure timely corrective action, and maintain readiness for licensing and accreditation reviews.
• Ensure ongoing compliance with standards set by DCF, DEEC, DESE, DOE, Medicaid, and COA; serve as liaison with state and federal agencies, ensuring documentation, reporting, and processes meet all applicable requirements.
• Lead data‑driven Continuous Quality Improvement (CQI) initiatives to assess performance, identify trends, and implement meaningful enhancements in care quality. Oversee quality review processes, including Case Record Reviews (CRR) and UCRR activities.
• Direct development, review, and maintenance of compliance‑related policies and procedures; ensure documentation systems, including EHR, meet regulatory, contractual, and ethical standards for clinical and administrative accuracy.
• Conduct compliance risk assessments and develop strategies to mitigate identified risks; ensure prompt reporting, investigation, and resolution of incidents or compliance violations.
• Collaborate with Learning and Development to design and deliver compliance and quality training programs that promote accountability, integrity, and continuous learning across all levels of staff.
• Analyze and present quality and compliance data to leadership to inform decision‑making and improve outcomes; effectively communicate Performance and Quality Improvement (PQI) findings across the division.

• Education:
  
  Bachelor’s degree required;
  Master’s preferred in Human Services, Business, Social Work, Law, Public Health, or a related field.
• Experience:
  
  5–10 years of progressive compliance experience in human services, healthcare, or child welfare. Familiarity with DCF, DEEC, and DESE regulations essential.
• Leadership:
  Proven success managing compliance programs, audits, and quality improvement initiatives.
• Skills:
  
  Strong analytical, organizational, and communication skills; ability to influence and build collaborative relationships at all levels.
• Preferred:
  Professional compliance certification (CHC, CCEP) or clinical licensure; bilingual (Spanish/English) proficiency a plus.

Seniority level:
Director.

Employment type:

Full‑time. Job function:
Management. Industries:
Business Consulting and Services.