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Food & Beverage Operations Manager
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-01-12
Listing for:
DCU Center
Full Time
position Listed on 2026-01-12
Job specializations:
-
Management
Operations Manager, Employee Relations
Job Description & How to Apply Below
*
* Supervisory Responsibilities:
** Assists the Box Office Manager with management of Ticket Sellers. Carries out supervisory responsibilities in accordance with Legends Global policies and applicable laws. Assists in interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
*
* Qualifications:
** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
** Education and/or
Experience:
** 1 to 2 years box office related experience preferred
*
* Skills and Abilities:
** Excellent communication, problem solving, and organizational skills required
Demonstrated knowledge of financial procedures, including record keeping and reconciliation
Knowledge of supervisory principles and practices
Excellent customer service and public relations skills
Ability to count money, make change
** Computer
Skills:
** Experience with Excel spreadsheets desired
Experience with computerized ticket systems, such as Ticketmaster preferred
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee
This position offers a competitive salary and benefit package. Please send a copy of your most recent resume and cover letter including salary requirements by clicking and following the link below:
Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
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