Learning Management Systems Specialist

The Learning Management System (LMS) Specialist plays a critical role within our Learning Ecosystem, partnering closely with HR and with Team Members across the organization. This role reports to the Senior Manager, Curriculum.

In this position, you will own the tasks and activities related to Workday Learning, including building courses, learning paths, and programs. Also, maintaining regular assignments and working with HR technology to build easy-to-use reporting for key training metrics and measures. This role will also work with our content vendors, troubleshoot issues or concerns, and build relationships with our account management team.

• Administer and maintain the LMS, including audience management, course setup, and content uploads.
• Troubleshoot technical issues and provide support to users, including assisting Nouria Team Members with LMS navigation and functionality.
• Collaborate with instructional designers and content creators to develop and implement online courses and assessments.
• Ensure course materials are updated and aligned with educational and quality standards.
• Monitor and analyze LMS data, including user engagement and course completion rates.
• Generate reports for stakeholders to inform instructional improvements and decision‑making.
• Stay updated on industry trends and best practices in LMS management.
• Recommend enhancements to improve user experience and system functionality.

• College degree or equivalent experience required
• Proven experience as an LMS Administrator, familiarity with various LMS platforms (Workday Learning is a strongly preferred).
• Strong technical skills, including troubleshooting and problem‑solving.
• Experience using industry‑standard assessment tools (strongly preferred).
• Demonstrated ability to design and develop learning content tailored to specific roles and audiences with exceptional attention to detail.
• Proficiency with the ADDIE model from analysis through evaluation.
• Ability to synthesize complex information and stakeholder feedback into clear, accessible learning materials.
• Proven ability to build strong relationships and influence across functions and all organizational levels.
• Strong strategic thinking skills with the ability to translate ideas into actionable solutions.
• Exercises sound judgment and comfortably challenges assumptions to drive improvement.
• Skilled in root‑cause analysis, solution development, and data‑informed decision‑making.
• Excellent project and time management skills, with the ability to manage multiple priorities independently.
• Proficient with various technology systems and able to learn new tools quickly.
• Demonstrates openness to feedback and a commitment to continuous personal and professional growth